คำตอบจากที่พัก: Dear Vinodh, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Novotel Cairo El Borg with us and Trip.com readers.Once more we thank you for sharing your experience with us and look forward to serving you again soon.Wish you a great day, Abdellatif GEBRIL General Manager
ABDULQADER MOHAMMED YAHYA
ห้องซูพีเรียร์ซิตี้ไซด์
เข้าพักเมื่อ ธ.ค. 2024
คนเดียว
8 รีวิว
5.0/5
เลิศมาก
โพสต์เมื่อ 18 ม.ค. 2025
I loved staying at this hotel... Location is good and near the airport almost 40 minutes. Breakfast was absolutely amazing and the view also was good
แปล
คำตอบจากที่พัก: Dear Abdulqader, Thank you very much for sharing this great review of your recent stay at our Novotel Cairo El Borg. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future.Best Regards, Abdellatif GEBRILGeneral Manager
the_family_guy
ห้องซูพีเรียร์ซิตี้ไซด์
เข้าพักเมื่อ พ.ย. 2024
ครอบครัว
10 รีวิว
4.7/5
สุดยอด
โพสต์เมื่อ 16 ธ.ค. 2024
Overall good spacious rooms, good breakfast spread and a nice pool area and we would have had a great trip only if it had thinner pillows. Unfortunately the hotel only had one type of pillows and they were quite thick and difficult for us to sleep comfortably and that spoilt a bit of the experience. That's the reason to cut one star from amenities. We had a great city view room and picture shows the view with the cairo tower .
แปล
คำตอบจากที่พัก: Dear precious guest, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience. Appreciate your understanding regarding the pillow issue, and please during your coming stay the Housekeeping team can assist you and offer a different size of pillow, hopefully it can meet your expectations. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.Warm Regards, Abdellatif GEBRILGeneral Manager
ผู้เข้าพัก
ห้องซูพีเรียร์ซิตี้ไซด์
เข้าพักเมื่อ พ.ย. 2024
หวานกับคู่รัก
1 รีวิว
4.5/5
ยอดเยี่ยม
โพสต์เมื่อ 21 ธ.ค. 2024
Very kind staff. Breakfast good. Great location. Great view from room of the Nile.
แปล
คำตอบจากที่พัก: Dear Precious guest, First and foremost we would like to thank you for the praising review you shared following your recent visit to our Novotel Cairo El Borg Hotel and are delighted to read that we were able to match your expectations. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future.Wish you a great day, Abdellatif GEBRILGeneral Manager
ผู้เข้าพัก
ห้องซูพีเรียร์ ริมแม่น้ำ
เข้าพักเมื่อ ธ.ค. 2024
หวานกับคู่รัก
5 รีวิว
3.7/5
โพสต์เมื่อ 4 ม.ค. 2025
Excellent Location
No amenity kid
แปล
คำตอบจากที่พัก: Dear Precious guest, We’ve passed your wonderful review onto our team at Novotel Cairo El Borg. Thanks so much for taking the time to leave a review about our service and our team. Our guest’s feedback guides our business and helps us keep improving the service we provide. We look forward to delivering another excellent experience to you next time you visit our hotel, Warm Regards,Abdellatif GEBRILGeneral Manager
W
Superior Room with Two Single Beds - City Side Non smoking
เข้าพักเมื่อ ธ.ค. 2023
คนเดียว
69 รีวิว
3.0/5
โพสต์เมื่อ 27 ม.ค. 2024
The hotel has guest laundry, laundry onsite and offsite all listed, but this isn’t true. They only have offsite laundry per item that is expensive compared to the price of the nightly stay. Trip.com and the hotel have yet to update this.
แปล
คำตอบจากที่พัก: Dear Precious guest, We first would like to thank you for choosing our Novotel Cairo El Borg for your stay and for sharing your comments on your experience among us. Kindly accept our sincere apology in regards to the laundry issue, we have it only offsite, and will ensure with our marketing team to make sure that al our websites are updated. Thank you again for choosing our hotel on this occasion and for the courtesy of your time, even though we understand that this was not the best fit for your travel party, therefore we strongly encourage you for a future occasion to go on our Website from where our agents will be able to give you all the relevant information to make sure that you book the Accor hotel that can make all your stay wishes come true. Best Regards, Abdellatif GEBRIL General Manager
Hermesmiffy
Superior Room with Two Single Beds - City Side Non smoking
เข้าพักเมื่อ พ.ค. 2023
เดินทางกับเพื่อน
64 รีวิว
3.2/5
โพสต์เมื่อ 25 มิ.ย. 2023
The hotel overall is satisfactory. Staff are nice but not helpful at all, breakfast is okay, the room is spacious but not enough light.
แปล
คำตอบจากที่พัก: Dear Guest, Thank you very much for sharing this great review of your recent stay at Novotel Cairo El Borg . We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Sincerely, Abdellatif GEBRIL General Manager
PeaceBeUponUs
ห้องซูพีเรียร์ซิตี้ไซด์
เข้าพักเมื่อ มี.ค. 2023
ครอบครัว
66 รีวิว
4.2/5
ดีมาก
โพสต์เมื่อ 29 เม.ย. 2023
Hotel is nearby to Qasr El Nile.
One of the most affordable hotel compared to the rest sitting on Nile River.
Room is nice with Cairo Tower view.
But the wifi connection in room is very poor, same with room service, no one answered the calls, either it was purposely disconnected (wasnt sure about this) or the phone picked up and left unanswered (you literally could hear the staffs talking and laughing on the background).
แปล
คำตอบจากที่พัก: Dear Guest, Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations. We thank you for pointing out the Cleanliness of our installations, being fully aware that this is an aspect of primary importance for our guests to feel comfortable in our hotel, our housekeeping staff undertakes a thorough cleaning of our installations and rooms on a daily basis. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Sincerely Abdellatif GEBRIL General Manager
Khatija
ห้องซูพีเรียร์ซิตี้ไซด์
เข้าพักเมื่อ มิ.ย. 2023
หวานกับคู่รัก
1 รีวิว
4.2/5
ดีมาก
โพสต์เมื่อ 7 ส.ค. 2023
Clean hotel, staff very attentive, always smiling and very helpful.
Location is perfect away from hustle of Cairo… yet not far from Cairos attractions.
Had meal on roof top was ok, alittle pricy thou.
Would book again without hesitation.
แปล
คำตอบจากที่พัก: Dear Guest, Thank you very much for sharing this great review of your recent stay at Novotel Cairo El Borg . We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Sincerely, Abdellatif GEBRIL General Manager
guptadevansh
Superior Room with Two Single Beds - River Side
เข้าพักเมื่อ พ.ย. 2022
เดินทางกับเพื่อน
1 รีวิว
4.5/5
ยอดเยี่ยม
โพสต์เมื่อ 19 ธ.ค. 2022
The hotel is at really good location. We had few issues with the sound proofing of the room since we could hesr music from outside in the night. other than that, evrything was really good
แปล
ผู้เข้าพัก
ห้องซูพีเรียร์ซิตี้ไซด์
เข้าพักเมื่อ ธ.ค. 2024
หวานกับคู่รัก
2 รีวิว
5.0/5
เลิศมาก
โพสต์เมื่อ 17 มี.ค. 2025
Great hotel
แปล
คำตอบจากที่พัก: Dear Precious guest, Thank you very much for sharing this great review of your recent stay at our Novotel Cairo El Borg. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future.Best Regards, Abdellatif GEBRILGeneral Manager
W WJ
ห้องซูพีเรียร์ซิตี้ไซด์
เข้าพักเมื่อ เม.ย. 2023
หวานกับคู่รัก
2 รีวิว
2.7/5
โพสต์เมื่อ 6 มิ.ย. 2023
The hotel.is in a good location with the cairo Tower round the corner. A must visit, amazing view from the Tower.
Staff are not as friendly. Asked for some space to pray after checkout. The reception lady was very dismissive and not helpful and said No.
The swimming pool is a good size and enjoyed a few days of swimming just the two of us. Do not book any excursions or taxi with hotel , over priced. You can use Egyptian Uber called Careem. It's very cheap and easy to travel around without having any worries of being overcharged or ripped off.
The rooftop restaurant and shisha was great.
Junior suite room was very spacious. Please see pics.
Overall our stay at Novotel was pleasant and we would recommend staying at the Novotel.
แปล
ผู้เข้าพัก
ห้องซูพีเรียร์ ริมแม่น้ำ
เข้าพักเมื่อ เม.ย. 2023
หวานกับคู่รัก
1 รีวิว
3.7/5
โพสต์เมื่อ 16 มิ.ย. 2023
Staying at Novotel was a great experience, the hotel was nice loved my room!! Only few things I was disturbed how I asked for an iron & ironing board they kept taking it out of my room, when I needed it for my whole stay 🤷🏽♀️🤦🏽♀️🙃!! Secondly the jacuzzi wasn't hot so I can enjoy on my last day of stay. Lastly there was no microwave in the room but a mini fridge??! Usually hotels come with both. Other then that the hotel was great, the food I had to adjust to & the front desk person that checked me in & out was awesome!! Great customer service.
Pretty old hotel that needs renovation. Service is just ok, nothing special. For these money I would expect much more. Be careful - WiFi doesn't work normally, so better to buy mobile internet if you need it.