The rooms were absolutely disgusting. Food under the beds,mildew all over the showers and hair all over the beds. I will never book here again. After seeing the room I couldn’t even sleep here. I left and booked another hotel.
I visited The Guard Hotel in Heliopolis with family to have Iftar Ramadan; food was average taste but I liked the vibes and facilities at the hotel. The hotel arranged nice entertainment of Tanoura and DJ following the Iftar. I attached photos of the hotel facilities which also include sports courts of all kinds. Thanks Ahmed for preparing the tasty Latte at the pool bar.
แปล
ผู้เข้าพัก
เข้าพักเมื่อ พ.ย. 2023
ครอบครัว
0 รีวิว
5.0/5
เลิศมาก
โพสต์เมื่อ 3 พ.ย. 2023
Nice hotel in the middle of everything, suite was clean with big space, team members attitude was excellent, pool space was good. Thank you Management team for your hard work . Thanks to Mr Shady Dir. Of rooms for your welcome. Special thanks goes to Mr Essam Hassan Exc. HK for his help before & during the stay and his warm welcome upon arrival , thanks to Assistant HK Manager & supervisor you all was great. Good luck and god bless you all.
แปล
ผู้เข้าพัก
เข้าพักเมื่อ ส.ค. 2023
ครอบครัว
0 รีวิว
3.0/5
โพสต์เมื่อ 13 ส.ค. 2023
The Hotel is not good and breakfast was horrible. The best thing was the distance between hotel and airport. This hotel need maintenance and also please change the carpets because there is a foul smell For long stay I do not recommand it. Regar
แปล
ผู้เข้าพัก
เข้าพักเมื่อ ส.ค. 2023
หวานกับคู่รัก
0 รีวิว
4.0/5
ดีมาก
โพสต์เมื่อ 2 ส.ค. 2023
This was a beautiful hotel. Strange to have to go through security at the gate than again as we went into the foyer. It may have had something to do with a whole heap of soccer players there. The room was spacious and the restaurant was very nice. It's only a short trip to the airport which is nice and no stress about traffic if you were closer to Cairo city.
แปล
ผู้เข้าพัก
เข้าพักเมื่อ ก.ค. 2022
ครอบครัว
0 รีวิว
1.0/5
โพสต์เมื่อ 31 ก.ค. 2022
RUDE Security Officers.. this hotel has the worst security officials and officers . They Harass you so much when you enter the hotel . They check you and your bags . They make you walk through a metal detector . And then tell that you cannot go in, as this is for hotel people and hen you try to explain that you are staying at the hotel they won’t listen. After arguing and showing door card and wrist band .. they huff and puff .. say some Arabic words. Then you get to hotel lob and again you get harassed and again walk through metal detectors. Put your bags through X-ray machine . This happens everyday and all the time . We have complainers at hotel reception and they apologised and said this will now happen again but it does and it makes you feel so uncomfortable. The hotel is heavily surrounded by army officers too. Not a place to take your family You cannot bring any food or drinks from outiside as it is hotel policy . This place is horrible and i will it be coming back . AVOID please
แปล
ผู้เข้าพัก
เข้าพักเมื่อ ม.ค. 2022
เพื่อน
0 รีวิว
5.0/5
เลิศมาก
โพสต์เมื่อ 5 ม.ค. 2022
It was one of best stays in such an amazing hotel , rooms were so clean and big, Service was excellent, Reception staff was so friendly and helpful thanks for all staff there really specially Mr.shady asst general manager for his great welcoming and help during our stay, will recommend the hotel for friends.
แปล
ผู้เข้าพัก
เข้าพักเมื่อ ต.ค. 2021
ครอบครัว
0 รีวิว
5.0/5
เลิศมาก
โพสต์เมื่อ 1 ต.ค. 2021
Excellent place and excellent service.. high level of cleaning ..just need to be more activities and animations .. staff are helpful and cooperative.. high standard of service .. highly recommended ..