Flew into Denver from Houston, but when we showed up to the property, we were turned away by the receptionist at Aloft and told that the rooms were oversold by ******* and that there were no rooms left for us and no other hotels available that we could be moved to so we slept in our car Friday night. I called ******* about it and they tried to act like it was my fault for showing up late to the hotel, when that wasn’t the case. Booked the reservation a month in advance only to have just to have this happen. Aloft ended up giving us a reservation the following day for the rest of the weekend while ******* did nothing.
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