Great central hotel with parking. Staff were extremely friendly. There was an issue with the lifts not working during my stay, so I was offered discount on my stay and complimentary drinks. Great customer service! I will definitely stay again.
With a stay at Leonardo Hotel Bristol City in Bristol (Bristol Floating Harbour), you'll be steps from Old Market and 5 minutes by foot from Castle Park. This 4-star hotel is 8 mi (12.8 km) from Cotswolds and 12.2 mi (19.6 km) from Thermae Bath Spa.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless Internet access and a television in a common area.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
Make yourself at home in one of the 197 guestrooms. Complimentary wireless Internet access is available to keep you connected. Bathrooms have showers and complimentary toiletries. Conveniences include phones, as well as desks and electric kettles.
Very well located and appointed hotel. Fair price for location. Service was friendly. Room was very spacious and bed very comfortable. Heating worked well - large window made it chilly without in October. Good sound proofing. Overall, a decent stay and would use again.
We stayed here as a family on a short break, the family room sleeping 3 was lovely with a double and single bed in one room with a spacious bathroom. Only small negative is the room gets a bit hot and we needed to have the window open at all times but that opened on to the main street above a pub so you do get regular noise. We managed with this but it might bother others. The parking is in a public free parking space with limited numbers, it’s tight but we got a space each night. The pub was great to go for a drink and a meal with plenty of seating options
The booking process and info before checking in was pretty good. Parking was steep though at £20 per night. The actual place was average with some things a bit outdated. The bed was really comfy. Three things I was really disappointed about which would make me not want to stay here again: 1. the deposit was not taken separately to the rest of the payment. So I am now waiting for a refund of that rather than simply them taking it off my available funds and placing it back again. The £250 deposit alone would make me reluctant to book again. 2. The TV didn't work properly. Terrestrial was fine but when I logged into itv this didnt work at all and just kept freezing etc. 3. When I woke up I found live bugs in the kitchen sink...kind of like some sort of earwig type thing but I'm not entirely sure. Glad they weren't there when I arrived because I would have been put off staying. I am wholly worried they are going to try and get away with not giving me my deposit back for some reason even though I left the place entirely as I found it.
SScrock1987Location is good. The place has lighting which makes it feel like it is an old run down hotel. Service was okay. I asked for ice and was told to go to ground floor. Don’t expect this from Radisson hotel chain. Carpets feel old. Lighting needs a bit of work to make it modern.