W Brisbane

Great location. The staff are friendly and helpful. The room is amazing and cool as you can see on the photos. What a view. Their food is also delicious. Definitely recommend stay.

Stains can be found in the bathroom, soap leftovers at the sink & missing toiletries !!! Only found one toothbrush and have to request for toiletries which is slow!! Waited for more than 1 hour. When pulling some of the cabinet, touched sticky stains inside (looks like soft drinks stains) Carpet edges can be edgy and hurt my feet sometimes, need to wear slipper at all times in the room Service wise not really impressive for this price range hotel, staff are friendly yes but shouldn’t expect anything more that will go for extra for customers. Whatever&whenever staff is practically not there, requested for thing or service and never heard back. Breakfast is disappointing, less variety of options, crowded & some doesn’t even tasted good Overall a disappointing stay compared to other W hotels I’ve been to (Osaka, Bangkok & Singapore).

Nice location.. artistic room Cons My room has bad internet connection. Its intermitten. I need to go to lobby to have stable connection. Inform the staff, she will send it team but never happen. After that i inform for the second times. They put note in my room that the technician already reset the connection. But its still not stable until i check out When you stay @ W you will high expectation. This internet connection is really unacceptable