เกสต์ แอนด์ เดอะ ซิตี้

Excellent

We booked 3 rooms for the bank holiday weekend and were thoroughly disappointed. One room had not been cleaned from the previous guests so the towels were dirty, the bed had been slept in so the person who had that too had to sleep on top of the bed. There was rubbish everywhere and dirty glasses. My room, had been cleaned but not to a high standard. There was lipstick on the coffee cup and the shower screen was filthy. The shower seal was covered in black mould. I don't like leaving bad reviews as a business owner myself and have left it a month because we have asked for some money off but have had nothing except for "we don't offer a cleaning service!" Therefore I feel I have no option but to leave this review.

We found this absulute gem right near Brighton seafront! The owners were so lovely and friendly and made our stay a memorable experience. The rooms were lovely and clean and come with air conditioning aswell which was a huge help during the summer period! Overall great experience and we will definitely be booking here again! Thanks so much Guest and the City!!!!!!!!! Love Frankie and Steve :) (We stayed 12-14th August 2025)

Booked lasr min based on location and price ended up with two top floor rooms bathroom was seperate next door did the job, only needed room to leave bag in and grab few hours sleep smelt bit of **** on arrival but tbankfully that went away 2 min walk to pier

Yes, as many earlier reviewers have mentioned, the location is great, the bed is comfy and we had no serious complaints about the room itself. The problem is the lack of hospitality. Earlier reviewers mentioned the hosts and how welcoming they were, but this place has changed hands. Don’t expect to feel welcomed. I had arranged to drop off our luggage before check-in so that we could go for lunch without dragging our suitcases around town but when we arrived at noon, in the rain, we found the whole place locked up and no one answering the bell. There is no longer any food served at all — not even a continental breakfast although earlier reviews have photos of full breakfasts. The front “office” is shabby and the atmosphere is very unprofessional. When our room key stopped working, there was no one on site to assist us. As another reviewer said, new owners are benefitting from earlier great reviews that certainly don’t match the current experience. And yes, you are asked to pay in full up front.

Disappointing and expensive. Initially, the service I received from Sandy pre visit was excellent. She was on hand to answer questions I had before my stay, sent me directions and gave me general advice on getting around, places to eat and always responded immediately. As soon as I arrived, I was expected to pay in full and was told check out was before 11am, despite being advertised as 11am. When I questioned this I was hastily told 11am would be fine. Not the warmest welcome. The first thing I noticed was how small the room is, would be a struggle if there were two of you. It is positioned above the staff kitchen which invades your privacy and not to mention the noise. The staff were up very early, and seemed to have absolutely no consideration for a paying guest while they noisily went about their morning, talking loudly and generally crashing about. There was a very strong damp smell in the room itself, particularly in the toilet. No TV or adequate hanging space (X2 plastic hangers hung on a very small wooden storage frame) The room was not clean and everywhere felt grubby and dusty, the blinds all had dirty marks and had I been staying longer than one night, I would have checked out and ask for a full refund. The bedding had a few marks/stains and it neither smelt, or felt clean. Minimal and basic items were available, hand wash, a tiny shower gel/shampoo and shower hat. Tea, coffee, a kettle and mugs available (although both mugs where heavily stained) on a very low table. The furniture was dated, mismatched and far too much for a room that size. Overall this place is not as advertised and I wouldn’t recommend nor would I stay again. Overpriced for the offer, you can find cheaper options for the same standard, or pay a little more for a full upgrade with breakfast. The people running Guest and the City are different from the previous team and are quite clearly cashing in on the good reputation and images of the last owners. Save your money, stay somewhere else.

I am sure if there were no major building work going on it would be OK. But there were massive building works going on and they should have closed the place to guests. I was travelling to the place on the Monday and they sent me a message the night before said the had building work going on. So no chance to change! I stayed for seven days and the noise from the building work started at 8am and ended at 6pm everyday. They never even gave me a reduction in price. I was very disappointed.