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The main complaint I had was the hotel refused to let me pay the $200 deposit by cash. I did not have the money on my discover used to pay for the room or in my checking acct. I was given the option to use a card or cancel my reservations. It was midnight and I had surgery at 5:00 am the next morning. I didn’t have the extra money or time to find another hotel. I was forced to use my bank card which overdrew my checking account and that cost me an additional $27 thru my bank in overdraft fees. Then I was told the deposit would be refunded back to my card on 2-4 business days. It has now been 5 business days and I still do not have the $100 refund in my bank account. Because of this inconvenience I will not be staying at Avid hotels in the future.

We booked a double queen suite with a sofa bed. When we check into our room we realize it's not a typical sofa bed. It's what is called a trundle twin size bed. I went down to the front desk to express my concerns with the twin trundle. They did offer to take some off the room and were very accommodating which was appreciated. Indoor pool is small and narrow but not a bad place to stay.

Holiday Inn Express downtown Tulsa was an excellent location to stay for attending a concert at the BOK. About a 15 minute walk and they also had a small shuttle. We chose not to ride the shuttle back to the hotel because the line was too long. Our rooms were updated and very clean with ample towels and comfortable beds. The breakfast in the morning was fantastic with a wide selection of food including scrambled eggs, sausage, biscuits and gravy, sweet rolls, cereals, fruit, yoghurt, waffles and more. There was ample seating and everything was clean. The pool was very large and warm but no pool towels. I would definitely stay here again. They charge $19 for parking in the garage behind the hotel with easy access.

Very clean room! Pillows were uncomfortable but most hotel pillows are. We thought there was going to be reception because online says they do a manager's reception with snacks and food Monday though Wednesday. So you guys might want to update that. So we ended up going out for dinner then over to The Mark. The pool was very cloudy but still did the job of cooling us off. Staff was very nice as well.

I love staying at this hotel when I go to tulsa. I tried to save a little money by staying at another hotel today turned out to not be a good experience. Customer service was able to get me my money back and I went ahead and booked at the laquinta. This hotel is always clean, quiet and they have breakfast which saves money. I just wish they didn't go up on there prices or else I would've booked here in the first place.

I really enjoyed my stay at Renaissance Tulsa Hotel & Convention Center. The hotel was clean, comfortable, and very well maintained. The room was spacious and relaxing, and the staff were friendly and helpful. I had a great experience overall and would definitely stay here again when I’m in Tulsa. Highly recommended!

It was great had breakfast

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The beds were super comfy and I wasn’t looking for anything extravagant but the construction threw me off which is probably why it was a little cheaper but what threw me off the most were the ants crawling over the breakfast buffet, the egg texture and non working pancakes. The only thing edible was the old/dry orange(s) but they did have coffee/tea (green). I’m sure once construction is finished it’ll be much nicer. I slept just fine.

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