Nice spacious, clean, cozy Suites Hotel. We were given Room 426, a very nice Suite with a full Kitchen that is fully stocked with all the appliances and plates/cups/bowls/pans and utensils already in place, full Refrigerator and large Microwave, and counter Table with Stools for sitting in the Kitchen area. A separate living room space with a door, and sleeper sofa. 2 TVs in the Suite. NO personal Safe in the Suite. The Bathroom Sink area is separated from the Toilet and Tub/Shower, the Bathroom Sink is with plenty of drawers to store your toiletries, and is next to a large closet space in the Bedroom area. However if you are sleeping and someone uses the Bathroom Sink there is no door to separate the Bathroom Sink area from the Bedroom area. The Beds are comfortable and the room is spacious with a Dresser Drawer. There is plenty of good onsite Complimentary Parking for Guests. There is NO SWIMMING POOL, but there is a nice outdoor small Patio Seating that has 2 cooking Grills for Guests to use. On some days the Hotel gives the Guests a complimentary light fare Dinner (Tacos and Beverages). The Complimentary Breakfast is very very minimal in items that it offers and is not well stacked, the Staff during our stay did not keep enough food out, and the Breakfast Service was poor and the attitude of the Breakfast Staff was not welcoming and caring, just doing their job, which might be to the fact that there was only one staff doing the Breakfast area, person may have been overwhelmed with the work. Otherwise the Hotel was a nice stop over.
On our way from Indy to Green Bay and needed a place to sleep for one night. Quick easy on and off highway location. Easy check in and out. Friendly staff. We were in need a set of papers printed and the staff volunteered that if I emailed it to her she would print it. Thankfully it was a trip itinerary with no sensitive info so that worked. The printer in lobby for guest use is not bluetooth compatible and should be updated. Our room was clean, four pillows of varying softness suits our needs. Bed was good. Hallway carpet new. Breakfast is what you’d expect for a free breakfast: oatmeal, yogurt, eggs, sausage, potatoes, boiled eggs, cereal, juice and milk and breads. Adequate for our needs. Clean parking lot with lovely landscaping. We would most certainly stay there again. We had no complaints or concerns.
We stayed two nights over the weekend. First, our GPS did not do a great job in locating the actual entrance to the hotel. You need to turn at the light before you get to the hotel (E 83rd Ave) and proceed down Indiana St to be able to access the parking lot. There was plenty of parking available. Check in/out was slower but okay, no real issues. Our room was comfortable and overall quiet (there was a little noise in the hallway but it didn't last). The biggest disappointment was breakfast. They do not start service until 7:30am on the weekend. With our plans for the day this was too late for us to be able to stay and eat breakfast here. There were other small things that just made this an average stay, they do service the rooms each day and restocked the coffee for the little machine in the room but they only stocked decaf. Some of the lights didn't work in the room and overall the lighting seemed dim in the room. Overall, my stay was okay, I would stay here if the price was okay otherwise I would probably try somewhere else.
ผผู้เข้าพักประทับใจพนักงานมากโดยเฉพาะผู้หญิงชื่อ Colleen1I Never took time to leave reviews but this girl deserves2ดิฉันและสามีต้องรีบออกจากเมืองเพื่อฉุกเฉินสําหรับครอบครัวและขากลับเราเหนื่อยที่จะพูดว่า น้อย และหลับในรถหลังจากขับรถ 16 ชั่วโมง ขอบอกว่าน้องผู้หญิงคนนี้มองเรามาหนึ่งครั้งและเพิ่งรู้ว่าเราแขวนอยู่ด้วยด้าย เธอให้เราเช็คอินและดูแลอย่างทันท่วงทีและอบอุ่นและต้อนรับดี, ทําให้เราหัวเราะ และช่วยแนะนําการส่งอาหารในบริเวณนั้น แม้กระทั่ง Googled และเขียนเบอร์ให้เราด้วย ขณะที่โทรศัพท์ของเราตาย และเรายังไม่พร้อมที่จะขุดผ่านรถของเราสําหรับชาร์ตที่ฝังไว้ เราชื่นชมเธอมากกว่าที่เราพูดได้ หลังจากสุดสัปดาห์ที่ยากลําบากมาก เธอทําให้เรารู้สึกเหมือนอยู่บ้าน และผ่อนคลายบางส่วนของน้ําหนักที่หนักขึ้นจากไหล่ของเรา มันรู้สึกเหมือนเธอเป็นเพื่อน
Since the Covid pandemic, customer service globally has decreased. Whether it is a hotel or a restaurant, there are fewer employees and less kindness in supply. The staff at Extended Stay in Merrillville, IN was EXCEPTIONAL! From the General Manager, Ms. Redmond, to Lora at the front desk, everyone provided attitudes consistent with excellent customer service in the industry. During a difficult time of being displaced from home, I was able to relax and focus on reestablishment, while the staff made me feel ”at home”. With a hotel that has kitchenettes in every room, I almost never smelled food and the lobby and hallways ALWAYS smelled fresh! This was a refreshing experience and I recommend a stay here...especially if you have a pet!