My request was not fully processed, and the hotel stated that the reason for the rejection was due to a modification issue. The hotel then contacted me, explaining that the modifications and rejection were due to the Trip app. Thank you for wasting my money and not being able to use the reservation, which was given to someone else. The room was already booked but no one was there. This is a terrible experience with Trip that I will not repeat. 👍🏼
แปล
คำตอบจากที่พัก: Thank you for taking the time to leave a review. We are sorry about the difficulties you encountered but because you booked through Trip.com any modifications to your booking needed to be made via them too. Unfortunately, you do not provide any information as to why you felt the hotel fell short of expectations so if you would like to discuss this further please contact us so our General Manager can look into it, thank you.
Mhsn
Cosy Lake View Double
เข้าพักเมื่อ ต.ค. 2025
คู่รัก
4 รีวิว
8.5/10
ดีมาก
โพสต์เมื่อ 8 ม.ค. 2026
The room view was perfect, the building was old but good, the breakfast I think that it was not fresh, if you want to go to Lake District, this is the best choice, but be ready to lower your expectations about this hotel, of course this was the best hotel in the Lake District
แปล
คำตอบจากที่พัก: Thank you for your review and we are delighted that you found much to enjoy about our hotel but also sorry that we didn't reach 10/10 on everything. Our hotel is a heritage building and now, under new ownership, we are working on improvements and raising standards across our facilities and service. We thank you for choosing The Belsfield and would love to welcome you back in the future.
ผู้เข้าพัก
Cozy Garden View
เข้าพักเมื่อ พ.ย. 2025
คู่รัก
1 รีวิว
10/10
เลิศมาก
โพสต์เมื่อ 28 ธ.ค. 2025
Lovely hotel, right in the heart of Bowness. Thoroughly enjoyed our stay.
แปล
คำตอบจากที่พัก: Thank you very much for your 10/10 review, we really appreciate it and we're delighted you enjoyed your stay with us so much. We look forward to welcoming you back to The Belsfield in the future.
Vimalah Magendran
ห้องคอมฟอร์ท เตียงใหญ่
เข้าพักเมื่อ มิ.ย. 2025
ครอบครัว
1 รีวิว
8.5/10
ดีมาก
โพสต์เมื่อ 13 ก.ค. 2025
Excellent service by your staff
Lovely view of the lake and good location
Appreciate the good English breakfast too.
Rooms were very small. No place to open up our travelling bags. Bathroom very small.
And the lift being out of service was very inconvenient.
แปล
ผู้เข้าพัก
ห้องแฟมิลี่
เข้าพักเมื่อ เม.ย. 2025
เดินทางกับเพื่อน
1 รีวิว
4.0/10
โพสต์เมื่อ 12 พ.ค. 2025
The room is very old and has a very bad unventilated smell.
In the morning we heard extra loud noise coming upstairs sounds like construction in progress. We can even very distinctly hear the people stumping on the ceiling.
The hotel did not refill the cleaning products and we had to ask for them ourselves when we come back at night.
The receptionist has a bad attitude. The cleaning lady did not knock on the door and just used master key to barge in.
None of which is a worth the price and 4-star hotel
The view and location was decent.
แปล
KristinMW
ห้องสวีทพร้อมเตียงสี่เสา
เข้าพักเมื่อ เม.ย. 2025
คู่รัก
5 รีวิว
9.5/10
สุดยอด
โพสต์เมื่อ 8 พ.ค. 2025
My husband and I stayed here in one of the larger posh 4-poster bed rooms for 2 nights nights. It is an ideal location, being a very short walk from the village high street, across the road from the harbour with beautiful lake views, but tucked high enough away from any street noise. And because it's a proper hotel, the room we booked was large enough, and even had a bidet. There was adequate parking, a lovely full English breakfast buffet, and a fancy bar and restaurant onsite. The only downside was that the lift was broken, so we had to climb to the top floor many times a day, and construction was taking place on site, but that was quiet for us as our room was around the other side of the building. If you're there in the dead of summer, there was no AC. (Just a heads up in case you're from the states and used to it all hotel rooms) Not currently any pool or hot tub at the time of typing this.
I would definitely consider staying here again and would recommend it to my friends. 👍🏼
แปล
ผู้เข้าพัก
ห้องแฟมิลี่
เข้าพักเมื่อ ก.ค. 2024
ครอบครัว
13 รีวิว
10/10
เลิศมาก
โพสต์เมื่อ 26 ส.ค. 2024
Super gd location and next to the bay for cruise. Nice hotel and good service with car parking.
แปล
ผู้เข้าพัก
ห้องเตียงใหญ่
เข้าพักเมื่อ ม.ค. 2024
คู่รัก
1 รีวิว
10/10
เลิศมาก
โพสต์เมื่อ 26 ก.พ. 2024
Excellent service from front office hotel staff, specially by Matt. Matt had made us feel warm and welcome. He went all the way to fulfil our needs. Would like to definitely come back again. Kudos to Matt for all the good work and support.
แปล
ผู้เข้าพัก
เข้าพักเมื่อ ต.ค. 2024
เดินทางกับเพื่อน
9 รีวิว
10/10
เลิศมาก
โพสต์เมื่อ 9 ธ.ค. 2024
Very nice hotel and good views. I love place, and I like the breakfast
แปล
ผู้เข้าพัก
ห้องคอมฟอร์ท เตียงใหญ่
เข้าพักเมื่อ พ.ย. 2025
เดินทางกับเพื่อน
3 รีวิว
10/10
เลิศมาก
โพสต์เมื่อ 12 ธ.ค. 2025
Excellent
แปล
คำตอบจากที่พัก: We really appreciate you taking the time to leave a review and your 10/10 rating. We're delighted you enjoyed your stay with us and look forward to seeing you again in the future.
คำตอบจากที่พัก: Thank you for taking the time to leave a review, we are delighted you had an enjoyable experience overall at The Belsfield and it was our pleasure to host you. Other guests will find your description of the hotel's location very helpful - we get many lovely sunsets over Windermere and our lake view rooms are in the ideal position to capture them. As well as Cosy lake view rooms, we have larger Classic rooms and Suites with lake views. The hotel was sold last year and we are moving quickly to enhance all of our bedrooms and public areas. We are sorry that you weren't led to your table at breakfast (perhaps it was a busy time), but we certainly endeavour to provide exceptional service to all of our guests. We hope to welcome you back at The Belsfield in the future.
คำตอบจากที่พัก: We really appreciate your kind review, thank you. We're delighted you enjoyed our location and had an enjoyable experience with us in the Lake District. We are making improvements to our bedrooms and hope you will return to enjoy our new facilities.