รีวิว Garden Place Hotel

Great place to go very clean in all three rooms I was in!! The ac wasn’t working in the first two, but the final room was awesome and had a jacuzzi!! Great breakfast!! Given two cards 10$ each for two days towards cost of breakfast, great coffee oj apple juice great staff!! Little bummed on the computer room , only one in there and someone stole power cord h

The room had clean linens. It was definitely outdated which was fine. The room didn’t seem like it was cleaned though, rug was dirty, there were coins left all over and a dirty washcloth hung over a hanger in the closet, toilet paper left with a few sheets.

The outside looks extremely out dated & different from any picture you may see online. The room also looked completely different from the pictures on the room I reserved, which was a little disappointing. Our room wasn’t cleaned properly. The window sill was dirty, the jacuzzi was dirty & had hair all over in it. The bathroom door was messed up & was hard to close. There was food left in the fridge from the previous occupants. When we brought it to the receptionist attention they said they’d have maintenance fix the door (which they didn’t) & they’d have house keeping clean the room again, we left while it was getting done. All house keeping did was change the towels & remake the bed, nothing that we complained about was cleaned. Overall, I won’t stay at this hotel again.

The overall experience was great. We had a small problem with our room but we were immediately moved to another bigger & better room. The staff was most helpful, friendly & courteous. Would have liked to have a "hot" complementary breakfast.

Room was disgusting. Jacuzzi was dirty. Sink was in room, not near toilet. Mattress was ripped and dirty. . Looks grand when u first walk in but elevator and beyond is horrible.

Clean room, nice facility, extremely friendly staff

Outside is beautiful and the lobby area too. The rooms and hallways are muggy and the beds are dated and need new mattresses and shower curtains. Staff are not helpful outside of anything behind the counter. Overall a 1.5 star experience.

We enjoyed our room. We were in town for the Sabres game. The hotel is about 20 minutes from the arena. We didnt want to stay downtown. The room was clean and spacious. We had a king room with the whirlpool. The bed was a bit softer than we normally like, but not uncomfortable. The staff was nice. We didnt need to contact any staff for any issues. The hotel is very conveniently located off the thruway exit. Plenty of restaurants and shopping a short car ride away. Parking was convenient and ample.

The place was perfect for a weekend getaway, the staff were very friendly and the room I stay in had very loose outlets and the jacuzzi was difficult to work with.

The property has many extravagant statue and displays that wow you when you walk in the door. The property is a little dated with it's extra mirrors everywhere but is currently being renovated. in certain area's Staff was very friendly and helpful. I enjoyed my stay. Even with the properties minimal flaws it's was a great stay with an amazing price!

Honestly for the price the room smelled like mold. Dressers seemed to have water damage chairs are busted up. Lamp was broken . Everything outside the room was great.

My husband and I stayed for only one night get away, Super excited for the what looked like in the photos a beautiful jacuzzi. To what turned out to be absolutely disgusting, big black hairs and floatys in it, i tried to clean it 4 different times no difference. Then the room it didn’t even seem like the ran the vacuum on the rugs, the bed had what felt like crumbs/sand in it, the bathroom made us both want to wear flip flops in the shower. Definitely wasn’t a good stay, we got up right at 7 am left for home.

The room was dirty upon arrival, had to ask maintenance to come in before we even unpacked our bags, there were holes in the walls, the bed was sunk in and the pillows were flat. Dirty laundry was left in the hallway for two days. No one told us there was a gym or sauna room, breakfast is not worth it. Best part about the trip was the bar and restaurant. When I asked to speak with a manager they said one wasn't available. Overall not satisfied for the amount of money I spent on the honeymoon suite the quality was also very poor. I would recommend the Delavan hotel over the garden place anyday!

Disgusting the jacuzzi was dirty the bathroom had hair paint all over the floor rose pedals from the previous people floor was filthy not all the jets worked toilet didnt work 22 dollars for 4 shrimp!!!! I was not impressed at apl ove seen motels for 50 dollars cleaner than this disgusting expensive excuse of a business