harvey c. sacks
2 กันยายน 2024
When I booked I read the complete explanation about the property and I then messaged the property for the answers I still needed. There was no mention at time of booking of a gym, it did say they had a restaurant and a shuttle to the airport. To confirm I messaged the property and they said there was a gym, a restaurant and a shuttle. When we got to the hotel, it was a Saturday and the desk clerk stated there was no gym and the restaurant isn't open on the weekends but we can walk to the closest restaurants which were at the airport and no shuttle during the weekend. End of explanation! I received an email after check in asking if I needed anything to which I replied about these missing features, to which they replied I should have read their website where it supposedly explains more about these 3 items. I surely wouldn't have booked had this information been properly stated on the booking website.
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