Landmark hotel in a fantastic location. The hotel exterior and lobby and restaurant interiors were excellent. The room decor was a let down and the hotel management should consider reviewing and upgrading that to match the hotel .
You cannot imagine how special they made you feel, Michael and John at the door were amazing, they remembered our names, always asked what we had done that day, Amanda at the front desk was extraordinary, very thorough with our check in and also remembered our name when we passed . Rooms were super clean
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Verified traveler
เข้าพักเมื่อ มี.ค. 2024
อื่นๆ
3.0/5
โพสต์เมื่อ 3 มี.ค. 2024
The room 145 looked old, air conditioning system was loud and cranky.
The bed and pillows were not very comfortable and I can hear everybody walking and talking in the hallway all through the night. I don’t think the experience in that room was worth the money we paid.
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Matthew
เข้าพักเมื่อ ก.พ. 2024
หวานกับคู่รัก
5.0/5
เลิศมาก
โพสต์เมื่อ 23 ก.พ. 2024
Beautiful hotel with a fantastic staff. Everyone was welcoming and helpful. The location is amazing, an easy stroll to Copley Place, Newbury St. or the T to go into "Downtown". Really great, we will definitely be staying here again!
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Christopher
เข้าพักเมื่อ ก.พ. 2024
ครอบครัว
5.0/5
เลิศมาก
โพสต์เมื่อ 20 ก.พ. 2024
The rooms were really nice and clean. The hotel had a great classic feel to it. Would highly recommend!!
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seema
เข้าพักเมื่อ ก.พ. 2024
ทำงาน
1.0/5
โพสต์เมื่อ 11 ก.พ. 2024
Pillows were so so bad. My body and neck hurt with two sleepless night.
Bed is hard too.
Girl at the front desk looked like she was being punished at work. No smile.
The doorman pretty much ignored me when I have no suitcase to give him.
There was a time people would smile but I guess now they only smile with a twenty dollar tip. He never opened the door for me. Would not matter but I had a frozen shoulder and used my back to open and he sort of just watched.
Wow. America really needs to get back to being better.
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Laura
เข้าพักเมื่อ ก.พ. 2024
อื่นๆ
4.0/5
ดีมาก
โพสต์เมื่อ 6 ก.พ. 2024
Very comfortable and quiet room and great location. Torn decorative mattress cover and stained chair were detractors.Also no refrigerator. All else was very nice