This Marriott is located near the river, with nie walking paths nearby. It is easy to drive to, on the outskirts of the city of Bonn, and very near a metro station. The parking garage is large and easy to navigate. There are no nearby resturants (other than the overpriced one in the hotel)....a Vapianos and one other place, named ”Different” are the next closest at about a 15-20 minute walk away and no grocery stores close enough to easily walk to. This is our second stay here and in both cases Lieferando orders took FOREVR to get to us and involved lost drivers. We saw two other guest parties having similar delivery issues this stay. The front desk staff are very friendly and professional. Check in and out went smoothly. The executive lounge is spacious and recently renovated. Food and drink offerings and service were less than most Marriotts in Germany. There are only peanuts and gummy candies during the day. Plus water (if someone has refilled it, it was empty almost as often as full), coffee and a soda fountain with Pepsi products. Evening cocktail hour adds juices, wines and beer, NO ice brought in for the sodas (we did flag someone down the first night and ask for it, it was brought about half an hour later, but the staff seem so busy we didn't feel comforatble asking again). Lounge staff never greet guests or offer any service, only come to refill food or drinks in the self serve area or bus tables from time to time. Snacks are defintely that, snacks, most Marriott lounges you can make a light meal out of the offerings, not this one (ironic given how little other meal options are nearby). The main offering was soup nightly (plus a VERY small salad and cheses selection and one meat based starter each night). The soup alternated between cauliflower or potato nightly. The gym is large and a highlight of the property. Lots of equipment and all in good shape. Housekeeping is below expectations. Our room was missed one day, dirty glasses (all placed togehter on one dresser) were never removed (there were 14 at the end of the week), lotion not refilled, etc. However the major cleaning was done, and towels were actually left to be reused when we hung them up, which was nice. There was an ice bucket in the room but the only way to get ice was to call for room service. They really need to add an ice machine to the shop area like so many other marriotts in Germany are doing. The bed was confotable and the room fairly well layed out overall. One final gripe: the TVs are enclosed in a wood frame to keep people from plugging a device into them to stream. OK, I am sure too many people damage TVs doing that, BUT this hotel also fails to offer streaming, or log in options diretcly on the TV, etc. Most any good hotel these days finds a way to let you stream your content on the in room TV and lacking that, plus the only channels available being basic German ones, really felt like somthing was missing. Overall it is more good
Modernes und sauberes Hotel. Schöne Zimmer die ruhig gelegen sind. Definitiv die bessere Wahl zu den andern großen Hotels, wenn man auf einen Barbetrieb und Chi Chi verzichten kann. Tolle Alternative!
We stayed 4 nights in this hotel. Whilst the room was clean it was disappointing that there was no tea/coffee making facilities. It was also annoying to be told our room wouldn't be cleaned/or towels changed unless you specifically request that. I do understand that we all need to do our bit for the environment but found this unacceptable for a so called 4* hotel. I was also not impressed that when staff had entered room to leave fresh towels that was literally all they did, they didnt even take away used wine/beer glasses. The outside area which looks beautiful in photos was not able to be used as all cushions were removed. There had been some rain on our visit but not the whole time we were there! Overall I didn't feel the hotel was good value for money.
Not the easiest place to find, but nicely situated in a quiet location outside of the main city area, with plenty of parking space. Friendly welcome at reception and easy check-in. Room was large and very clean. A lovely shower with plenty of water pressure. There was no bar service the night we stayed, but it was possible to get a drink with dinner. Food was good, but service rather slow.... very long delay between first and main courses and prices rather on the high side. Skipped breakfast, as it's hard to imagine what can justify a charge of 24euro a head to partake. Overall a good stay though, with friendly service and a good night's sleep.
What a pleasure! I love being pleasantly surprised. The hotel is clean and upscale right next to the Rhine. The reception desk is friendly and helpful. They were patient while I stumbled over my newly learned German. However they speak English as well. We had a double bed (with an extra bed for my daughter). It’s spacious enough for three. They have a wonderful hot shower with tons of water pressure. The maid service has been wonderful, the garage provides ample parking but be careful if you have a wide car or you will likely hit the sides as you enter or leave the garage. (Like most of the hotels in Germany- they are designed for small cars) The location is terrific, 10 min walk to the Zentrum. We feel so lucky to have made an excellent hotel decision. If we come back to Bonn, we are staying here!
Das Hotel ist keine 4 Sterne würdig! Sehr bedauerlich. Ich werde das Hotel definitiv nicht weiterempfehlen. Leider war es mir Wochen vor Reiseantritt nicht möglich ohne 100%ige Stornokosten zu stornieren. Das kenne ich so von 4 Stern Hotels schon mal gar nicht. Kein Entgegenkommen, kein Service. Das war mir als Vielreisende doch wirklich ein Negativerlebnis der Sonderart und zeigt, wie erbittert das Hotel wohl wirklich um jeden Euro kämpft. Auch der persönliche Kontakt vorab war schon nicht einem 4 Stern Hotel würdig. Vorab Hotel Checkin: ist irrelevant, weil man am Abend eh vor Ort einchecken muss. Den Online Checkout habe ich dann gleich bleiben lassen. Empfang am Abend ohne Begrüßung in Zivilkleidung (Weißer Pulli), kein Willkommen oder schönen Abend. Erst auf Anreden und konkrete Fragen reagierte der Mann – unmöglich! Da müsste dringend nachgeschult werden! Und Hallo? Freizeitkleidung hinter dem Empfang? Geht gar nicht!!! Zimmer sauber, Kühlschrank leise. Das Zimmer war vergleichsweise klein, Bett nicht wirklich gemütlich, Klimaanlage ging nicht – Heizkörper funktionierten aber dafür mussten die Vorhänge vor dem Heizkörper weg, also kein Sichtschutz. Bad: Eingang vergleichsweise sehr eng, sehr sauber und ordentlich, Einstellungsgrad zwischen Heißwasser und Kalt gerade mal 1cm Spielraum. Personal: *Zimmerservice sehr freundlich, *Personal am Buffet auch sehr umsichtig, Rezeption am Tag der Anreise (Mann im weißen Pullover) völlig ungeeignet, *stärkere Dame in Dienstkleidung an Rezeption sehr unhöflich zu anderem Personal, spricht mit anderem Personal wie am Kasernenhof und das auch vor den Kunden. *Junge Rezeptionistin am Abreisetag sehr freundlich und professionell. Frühstück: in Kleinmengen höchstens nachgereicht, ab 9 Uhr wurde nicht mehr nachgeschlichtet, Obst wurde in den ganzen Tagen nicht nachgeschlichtet. Warme Milch fehlte vollkommen am Buffet. Positives: Das Zimmer war sehr sauber und das Hotel bei geschlossenen Fenstern auch sehr leise. Zug und Stadtbahnverbindung gut, wenn nicht immer die Verspätungen wären.
It was awesome. Everything was good - nice Appartement in the middle of Bonn and a perfect support from Bob during the whole stay. Th breakfast locations were super. Thank you Bob!
ผผู้เข้าพักMan kann gegen das Hotel nichts sagen. Die 4 Sterne sind berechtigt und das was unser Eindruck für eine 2 tägige Reise geboten wurde, war mehr als Fair. Gegenüber ist ein preiswertes Parkhaus (4,50€ pro Tag) und man ist innerhalb von 6-7 bei einen Rewe und der Innenstadt. Uns hat es nur gestört, dass das Ambiente uns sehr an Krankenhaus erinnert, weil im Hotel auch Langzeitmieten für Senioren, welche gepflegt angeboten werden. Wir sind geschäftlich angereist und würden daher eine andere Lokation wählen. Bei einer Privatenanreise sehr gerne wieder.
LG
ผผู้เข้าพักGreat hotel. This time we stayed in the Junior Suite. The difference with the standard room is the wider bed (180 versus 160) and more square meters. It also includes a nespresso machine and complimentary coffee cups. All rooms have a mini bar and complementary drinks. (Daily refill). Our suite had a view on the forest. Great comfortable bed and quiet room. The hotel is located in a quiet environment. Keep in mind that the shower and the sink are in the same area as your bed. You have no privacy of a separate room. For us no problem, if privacy is however needed, someone will need to leave the room. Toilet is off course in a separate room. All rooms (full hotel) has free high speed internet. The hotel offers free parking (really enough space) and they even have 2 parking spots with chargers (type 2, AC chargers from Tesla). You need to request the charging in the hotel and the cost is booked on the room. Breakfast: one word, great. Fresh food, good quality. Fresh juice, coffee maker (normal, espresso, cappuccino, latte Macchiato, Ice coffee, …). Also healthy options are available and local (sometimes even self made) products. All persons working at the hotel are polity and really helpful. They will always try to help. The hotel is also pride on their ecological footprint. We will return. Yes there are cheaper hotels available but they do not offer the same complete package and quality for us. If a quiet, comfortable sleep, clean rooms and great breakfast are important, don’t hesitate.
I can't speak highly enough of the excellent and friendly service we received from the managers at this hotel. They went out of their way to accommodate us - 2 coachfuls of Scouts (83 people) for one night at 3 hours notice! They were very patient with the multiple requests for WiFi codes, help with vending machines etc, and the noise and mess that such a big group of kids inevitably brings. They even helped us order delivery pizza and let us use the dining room to eat it. On top of that, the rooms were clean and functional although basic. The showers were hot and the beds comfortable. Breakfast was very good...even marbled eggs decorated for Easter! I would stay here again if visiting the area or passing through and needing a pitstop.
Das Hotel liegt recht zentral und man kann das Auto gut stehen lassen, um zu diversen Unternehmungen zu starten. Auf der anderen Straßenseute befinden sich tolle Restaurants, in denen man den Tag gut und lecker ausklingen lassen kann. Auf diese muss man (mehr oder weniger) sowieso zurückgreifen, da im Hotel abends nur der check-in geöffnet ist - und der Getränkeautomat in der Lobby! Die Zimmer sind ziemlich in die Jahre gekommen, aber sie sind zweckmäßig, gekühlt und trocken ;-) Allerdings sind sie sehr hellhörig - man schläft gefühlt ”auf dem Flur”.. Das Personal war sehr freundlich und hilfsbereit! Parken kann man eigentlich nur in der hauseigenen Tiefgarage.
ผผู้เข้าพักThere is need to improve on the check in times . I ended up not checking in because my flight was delayed and they insisted that checking in time was between 4pm - 7 pm . I ended up booking elsewhere to cater for my flight that was landing around 9 pm .
VvanadilaSuitable for business only. Comfortable room. Everything is good. Clean. It could be perfect if they provide water boiler in the room and sharing pantry. Easy to reach public transportation and probably only took 5-10mins to the zentrum.