Hotel was in the perfect location close to all big shopping centres and another plus was it was very clean. Room service was always top standard and consistent however it was big let down that the hotel didn’t communicate the spa/pool pictured was not available during the whole of my stay. If I’m not mistaken it should be clearly communicated to guests prior to accepting bookings if the included amenities are unavailable especially if for long periods. In addition, if the spa is unavailable the lift and level to the spa should be unavailable for guests to swipe to that level.. I went to inspect it (not knowing it’s being renovated) and got stuck on the level as there are no buttons to go back up..
Highly recommended however, it would be nice if the hotel was a bit more mindful with regarding the communicating to guests about renovation of spa and how long it’s being fixed + not allow access down to that level if there is no way back up
I booked the hotel for my sister and her son, it was my nephew’s birthday… the service, food, room, location and place was AWESOME. The staff new about my nephew’s 4year birthday and they brought a cake and they treat him as a king.
Great F&B at the restaurant beside the lobby. Coffee shop has beans can buy for souveniers. Check in and out was a breeze with their great courteous staffs. Gym room was great with fruits and water and just enough machines. Pool looked nice too. The only downside is the room faced the main road with noisy motorbikes sound penetrated through the windows.
AAna BalcarFew attention on the customer due to the lack of staff in the hotel. It was a good stay, but they definitely need to hire more staff in order to provide a good customer service.
PPhotoguyThe hotel is in a safe and quiet area, the hotel staff are wonderful and pleasant to interact with. They speak English, so if you do not speak Spanish there are no issues there.
The room did not have a hair dryer, and I didn’t double check my reservation to see if it should have, nor did I ask.
The bed was comfy, and the shower was very spacious.
I recommend this hotel, but only if you want to stay a 15-19 minute walk away from the more trendy areas.
ผผู้เข้าพักLong established downtown hotel (not to be confused with its namesake the Tequendama hotel - one block away). The location is convenient for accessing public transport and the airport - although it can at first feel a little intimidating particularly at night when the area is much quieter and there are not so many options for eating. The hotel itself offers spacious suite style rooms which although a little dated are well maintained and kept very clean. I also was not aware of any noise from other guests. The WiFi was a bit patchy, and the hot water could take a while to work through (possibly because I was on a higher floor).
Breakfast was substantial with a number of local dishes, which for me were a little heavy - so perhaps more lighter options could be considered. I didn't use either the gym or spa so can't comment.
Finally, all of the staff I had contact with were very approachable and professional. I generally communicated in Spanish but I believe that the reception staff at least had English language skills. Overall, I consider that the hotel offered good value for money for the price I paid (c.£43 per night)
OOriental_ mythThe panoramic view is nice. The gym is spacious and rhe sauna is good too with a relaxing area. The location is in the safe area. Highly recommended
ผผู้เข้าพักRoom is quite big and comfortable. Good location in the city center. Breakfast is good. A few details to improve: this hotel does not provide free bottle of water in the room (only the first day), there is no coffee machine and they have no laundry/dry cleaning service. If they had more amenities it could be a 4 star hotel.