รีวิว Grand Mercure Malang Mirama

คำตอบจากที่พัก: Dear Valued Guest,Sugeng Enjing,Warmest Greeting from Grand Mercure Malang Mirama..Thank you for trust and staying with us at Grand Mercure Malang Mirama. We very appreciate you taking the time to share your stay experience. We are pleased to hear that you enjoyed your stay with us.Your suggestions and advice are highly valuable to us for the continuous development and enhancement of our services. We will share this valuable information to all of our staff members, I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Since We aim to consistently provide the best services to meet your expectations and those of all our guests.We look forward to welcoming you back soon.Thank YouSincerely,Sugito AdhiCluster General Manager

คำตอบจากที่พัก: Dear Valued Guest,Sugeng Enjing,Warmest Greeting from Grand Mercure Malang Mirama..Thank you for trust and staying with us at Grand Mercure Malang Mirama. We very appreciate you taking the time to share your stay experience. We are pleased to hear that you enjoyed your stay with us.Your suggestions and advice are highly valuable to us for the continuous development and enhancement of our services. We will share this valuable information to all of our staff members, I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Since We aim to consistently provide the best services to meet your expectations and those of all our guests.We look forward to welcoming you back soon.Thank YouSincerely,Sugito AdhiCluster General Manager

คำตอบจากที่พัก: Dear Valued Guest,Sugeng Enjing,Warmest Greeting from Grand Mercure Malang Mirama..Thank you for trust and staying with us at Grand Mercure Malang Mirama. We very appreciate you taking the time to share your stay experience. Firts of all ,We do apologize for Your inconvenience during Your stay regarding with our linens ,Your suggestions and advice are highly valuable to us for the continuous development and enhancement of our services. We had coordination with our Executive Housekeeper related with this issue and We will share this valuable information to all of our staff members, I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Since We aim to consistently provide the best services to meet your expectations and those of all our guests.We look forward to welcoming you back soon.Thank YouSincerely,Sugito AdhiCluster General Manager

คำตอบจากที่พัก: Dear Guest User..Sugeng SontenWarmest Greeting from Grand Mercure Malang Mirama..Thank you for trust and staying with us at Grand Mercure Malang Mirama. We very appreciate you taking the time to share your stay experience. We are pleased to hear that you enjoyed your stay with us.Your suggestions and advice are highly valuable to us for the continuous development and enhancement of our services. We will share this to all of our staff members, I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Since We aim to consistently provide the best services to meet your expectations and those of all our guests.We look forward to welcoming you back soon.Thank YouSincerely,Sugito AdhiCluster General Manager

คำตอบจากที่พัก: Dear kevinhdlSugeng SontenWe very much appreciate your comments regarding your stay at the Grand Mercure Malang Mirama. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Matur NuwunSugito AdhiGeneral Manager

คำตอบจากที่พัก: Dear YiguowaSugeng SontenThank you for your feedback. We sincerely apologize for the issues you experienced with your reservation. We understand how frustrating it can be when communication doesn’t lead to a resolution. Your comments are important to us, and we will work to improve our processes. We appreciate your understanding and hope to provide you with a better experience in the future.Matur NuwunSugito AdhiGeneral Manager

คำตอบจากที่พัก: Dear Guest UserSugeng SontenThank you for your wonderful review! We're thrilled to hear that you enjoyed the clean rooms, friendly service, and the pool with the big slide. We apologize for the pool closing at 7 PM and for the additional tax on hotel expenses. Your feedback is valuable, and we’ll consider your comments as we strive to enhance our guest experience. We hope to welcome you back soon!Matur NuwunSugito AdhiGeneral Manager

คำตอบจากที่พัก: Dear ShuiyuemimiSugeng SontenThank you for sharing your feedback. We’re sorry to hear about your discomfort during your stay, particularly regarding the air conditioning and the charge for an extra blanket.We understand how this could be frustrating, especially when traveling with children. Your comments are important to us, and we will take them into consideration as we strive to improve our services.We hope to have the opportunity to provide you with a better experience in the futureMatur NuwunSugito AdhiGeneral Manager

คำตอบจากที่พัก: Dear Guest UserSugeng Sonten, Thank you for your positive review! We’re delighted to hear that you enjoyed the diverse breakfast options, including both local Indonesian dishes and selections from across Asia. It’s great to know that you found our service attentive and the environment clean. We appreciate your feedback and look forward to welcoming you back soonMatur NuwunSugito AdhiGeneral Manager

คำตอบจากที่พัก: Dear GuestSugeng Sonten, Thank you for your kind review! We’re glad to hear that you appreciated the packed breakfast we prepared for you, especially since you arrived late and had an early departure. We always aim to make our guests’ stays as convenient as possible. We hope to welcome you back for a longer visit in the future!Matur NuwunSugito AdhiGeneral Manager

คำตอบจากที่พัก: Dear Sir or Madame,Sugeng Sonten!Warmest Greeting from Grand Mercure Malang Mirama!Thank you for your kind words. We’re glad to hear that you appreciated the early breakfast arrangement for your trip to the volcano. We strive to accommodate our guests' needs and make their stay as enjoyable as possible.We hope to welcome you back on your next visit.Maturnuwun.Best Regards,Sugito AdhiGeneral Manager

คำตอบจากที่พัก: Dear Vennoda, Sugeng SontenThank you for your feedback! We’re glad to hear that you enjoyed the service. We sincerely apologize for the issues with the bedside lamp and the fluctuating water temperature during your shower. Your comments are important to us, and we will address these concerns to improve the experience for our guests. We hope to welcome you back for a better stay in the future!Matur NuwunSugito AdhiGeneral Manager

คำตอบจากที่พัก: 尊敬的先生/女士,Sugeng Sonten！Grand Mercure Malang Mirama 向您致以最熱烈的問候！這聽起來真是個美好的回憶！感謝您與我們分享您在2023年最後一天在Sky Lounge度過精彩的年會的經歷。我們很高興您享受到了我們提供的服務和關懷，特別是經理親自與每一桌顧客打招呼的細緻關懷讓您感到滿意。我們會繼續努力，確保為每位客人提供出色的體驗。期待在未來能再次歡迎您的光臨，為您帶來更多愉快和難忘的時刻！謝謝。此致，Sugito Adhi 總經理

คำตอบจากที่พัก: Dear Guest User,Sugeng Enjing,Warmest Greeting from Grand Mercure Malang Mirama..Thank you for trust and staying with us at Grand Mercure Malang Mirama. We very appreciate you taking the time to share your stay experience. We are pleased to hear that you enjoyed your stay with us.Your suggestions and advice are highly valuable to us for the continuous development and enhancement of our services. We will share this valuable information to all of our staff members, I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Since We aim to consistently provide the best services to meet your expectations and those of all our guests.We look forward to welcoming you back soon.Thank YouSincerely,Sugito AdhiCluster General Manager