We did our homework on this place before coming. We had a family emergency and needed a last-minute place to stay. This hotel seemed reasonable, as it promised what we wanted and needed. Our assigned room was 102, with a bed and an additional roll-away. It would have been very crowded in there with 3 wheelchairs. The roll-away bed was placed in our room Wednesday night, September 6, 2023. We opened the door to find it blocking our way into the room. The front desk staff moved us into room 117. This was no better, as the beds were way too high. The desk in the corner of the room was horrible. I moved the desk chair to one side of the desk. This was to allow my wheelchair to get up to the desk. When I did this, however, I got stuck in that little corner. I had to move the desk chair between the beds. This was quite inconvenient for obvious reasons. I suspect that room 117 was even smaller than room 102. We had to store some of our belongings in the bathtub. Most of our time in this hotel was spent moving stuff back and forth. We spent as little time here as possible. I should also mention that our family emergency was visiting a terminally ill relative. It was an already difficult time further complicated and dampened by a sloppy hotel. We feel every traveler with a physical disability must be aware of this place. We will not return here on our next visit- possibly after my uncle passes.
Loved the water slides, kids had a blast. room was clean, and updated, though you could tell it is an older motel. Staff was friendly and location was great.
Ffyrfightr17Called the hotel directly a month before our reservation date and made a special request for a specific type of room (3rd/top floor away from traffic/road noise). Also followed up with a call while enroute to confirm our reservation and reaffirm my special request. When we arrived we were assigned a room on the 2nd floor. When I mentioned my request, I was told that the only 3rd floor rooms available were at the front of the building facing the road. Just then a couple of LOUD vehicles came roaring by therefore I opted for the 2nd floor room at the rear of the hotel. Pros - Our double queen room was clean & comfortable and had a kitchenette with a full size refrigerator. Cons - Indifferent attitude of the staff member at check-in in regards to our special request and we experienced the supply of hot water and water pressure to be marginal. Also the staff member on duty in the morning at check-out was not pleasant or engaging.