Enjoyed our stay. Tyrese was very welcoming and helped us settle in very well! We had lots of equipment to move and he showed us in the right direction. Also required help in terms of where to get taxis from and what area we will be working in distance wise from the hotel. Was very helpful!
แปล
ผู้เข้าพัก
เข้าพักเมื่อ มิ.ย. 2024
เพื่อน
0 รีวิว
5.0/5
เลิศมาก
โพสต์เมื่อ 8 มิ.ย. 2024
Had a pleasant overnight stay - met friends and had a good night out. The breakfast was very good and the staff very helpful and friendly.
แปล
ผู้เข้าพัก
เข้าพักเมื่อ มิ.ย. 2024
หวานกับคู่รัก
0 รีวิว
3.0/5
โพสต์เมื่อ 3 มิ.ย. 2024
Paid for an upgraded room, don't bother.Fridge wasn't working. Chewing gum on the carpet. Shabby chair. Coffee machine ok but no plant milk. Get with the times. Continental breakfast for vegans is seriously lacking.
แปล
ผู้เข้าพัก
เข้าพักเมื่อ มิ.ย. 2024
หวานกับคู่รัก
0 รีวิว
5.0/5
เลิศมาก
โพสต์เมื่อ 1 มิ.ย. 2024
We stayed in one of the Premier Plus rooms which was on the top floor so very quiet. Room was lovely with lots of added extras eg, coffee machine, chocolate, ironing board and iron which were all very welcome. Great nights sleep as usual from Premier Inn.
แปล
ผู้เข้าพัก
เข้าพักเมื่อ มิ.ย. 2024
ทำงาน
0 รีวิว
2.0/5
โพสต์เมื่อ 1 มิ.ย. 2024
1. Supply some complimentary bottled water - it doesn’t cost too much but it’s a pain to go out hunt for it when you need it. 2. The reception phone given should be attended. 3. Keeping an internal phone in the room would be very helpful.
แปล
ผู้เข้าพัก
เข้าพักเมื่อ พ.ค. 2024
ทำงาน
0 รีวิว
3.0/5
โพสต์เมื่อ 12 พ.ค. 2024
I stayed here for one night when I had travelled to Birmingham for a conference. I booked a Premier Plus room as I wanted to keep my drinks for the following day cool and I wanted air conditioning. I also wanted the better wi-fi so I could get some work done in the evening. Unfortunately the fridge did not work at all, in fact it was warm. I raised this with reception and they looked at it, but could not fix it. There was no one available to fix the fridge during my stay. I requested a partial refund, as the additional facilities that I had paid for were not working, but I was informed that the ability to refund customers has been removed from hotels and refunds can only be issued by head office. Someone had set the TV in my room to automatically switch on in the night. This went off twice during the night, leading to a very disturbed night's sleep. In the morning, I tried to report this issue when I checked out, but as was the case at check in, the reception was unmanned. At breakfast it became clear that the hotel was seriously short staffed. The gentleman who had tried to fix my fridge at 10pm was back on shift at 7am. He was expected to man the reception desk, as well as serving in the restaurant.
แปล
ผู้เข้าพัก
เข้าพักเมื่อ พ.ค. 2024
ทำงาน
0 รีวิว
5.0/5
เลิศมาก
โพสต์เมื่อ 11 พ.ค. 2024
Not sure why but I rarely think of this Premier Inn that’s right in the city centre when staying in Birmingham. It’s very handy for Grand Central and for an evening out and shopping the next morning
แปล
ผู้เข้าพัก
เข้าพักเมื่อ เม.ย. 2024
คนเดียว
0 รีวิว
5.0/5
เลิศมาก
โพสต์เมื่อ 30 เม.ย. 2024
Staff were more than helpful, everything was brilliant, just an excellent place and staff. Everything was clean and neat