The FO staff is nice and friendly, work fast, and when i check in, the hotel is crowd, turn out this hotel was usually use for government gathering event.
When i checkout i notice there are 2 school event on the same day celebrate graduation day. The hotel rate is good rate for planning events here. I also get good price deal through this apps.
On weekend so many tourist stay here and they also provided shuttle bus on schedule. I like the welcome drink, it taste good.
THE ROOM SIZE IS BIG and spacious even for superior type of room, on other hotel it might be deluxe size already. For Family, i guess this hotel is verry good to bring kids, because they got swimming pools for adults and kids. The communal toilet on first floor is clean, and they took fire hazard prevention verry seriously, because i notice some spot is well equipped with the fire extinguisher and big water hose. Even they got staff scheduled on board written not far from swimming pools access. They got billiard tables for guest to play and live music every night when i stay there. They got Pub/Club if want to spend time with friends.
I like the room, because its soundproof, complete amneties, fast dry hair dryer and clean bathup. I wish i can put more photos than 20 picture. Near Golden Prawn Restaurant, walking distance.
Even the security guard is polite and always smile. Verry good service.
Its worth every penny to stay at this hotel. I really recommend to stay here. Dont get fooled by outside old looks, because inside interior is well maintain.
This us our 2nd time staying in this hotel. There are few things that need some improvements.
- Rooms are spacious and clean. Keep it up.
- Room is lack of toiletries such shower cap, disposable shaver.
If its something not to be provided, it would be nice if the reception counter able to inform us upon completing the check in. Or a little note in the individual rooms.
- Housekeeping need ti be review and improved. Our towels were not changed after the 1st night. We noticed the housekeeper just fold the soiled towel and hung it on the rack when we were about to use it. Housekeeping was not done till about 4pm local time.
- Breakfast buffet spread needs to be relook and improve. Have more varieties such as varities of breads and pastries. We decided not to go for the breakfast on our last day before checking out.
- The pools are murky after a day of heavy rain. The management should change the pool water so the hotel guests are able to swim in the pool.
I hope things can be improve further.
Big & clean room with a flat screen TV. Only downside is there are no disposable slippers for the toilet.
Location wise, 10/10. Plenty of eateries & convience shops nearby. There are night markets around the area too. For activities, there are go-karts, carnival, water themepark & many more for you to indulge.
Overall, it's a good place to stay. We've stayed here for 5 days & overall satisfied with our experience.
Naga Indo Inn Batam offers accommodation in Batam and located 3. 3 km away from Batam Centre Mall. The property features WiFi. & Each room is equipped with air conditioning and TV. The bathroom comes with shower. & Guests can enjoy a meal at Ok 899 Seafood Ikan Bakar. Other dining options are also located around the property. & Other facilities at Naga Indo Inn Batam is parking. & The nearest airport is Hang Nadim Airport, 12. 9 km from the property.
Ini pertama kali kami sekeluarga ke Batam. Pilihan hotel saya sgt tepat location hotel dekat dgn ferry Batam centre. Disekeliling hotel dekat dgn kedai makan. Perkhidmatan mesra pelanggan. Ibu penyambut tetamu & Tuan punya hotel sgt mesra pelanggan. Harga yg berpatutan. Location hotel dekat dgn pusat bandar Batam.
Service tip top especially the porter and door man. Very friendly and always great and offer assistance.
Reception staff polite and not much hassle.
Condition of the room at tower A already run down. Need upgrading.