โรงแรมใกล้ Clifton Houseในเบลฟัสต์

Great stay amazing staff couldn’t do enough very close to the city centre 10/10

Stayed here in March, 2023, and could not fault anything whatsoever. The hotel is in a very central location, within easy walking distance of all the main tourist attractions. Rooms were large and well maintained and the breakfast buffet offered a wide choice. Whilst often the hot elements of hotel buffets are served warm/lukewarm at best, here the hot buffet was served very hot and the quality of the ingredients was excellent. Final word must be regarding the staff. All the staff we interacted with, from the booking team through to the front desk staff, were absolutely first class and they could not do enough to assist you, from our need to change the dates of our booking due to a cancelled flight, right through to arranging a taxi back to the airport for us. All the staff were a real credit to the company and give an excellent impression, from a customer service perspective.

ห้องพักมีขนาดเล็กมาก แต่สําหรับหนึ่งคืนก็โอเคและสะอาด ฝักบัวอยู่ในห้องและอ่างล้างจาน - ไม่ส่วนตัวจริง ๆ แต่โอเค ไปทานอาหารเช้าในเช้าวันรุ่งขึ้น - 8.50 เราไม่สามารถปรับโต๊ะใด ๆ หรือโต๊ะสะอาดใด ๆ หรือไม่ ไม่มีพนักงานทําความสะอาดร้านอาหารเล็ก ๆ ที่พวกเขามี หลังจากที่เราทําความสะอาดโต๊ะจากผู้คน Previus เราก็ไปทานอาหารเช้า ไม่มีอะไรเหลือที่นั่นและที่แย่ที่สุดคือไม่มีใครแม้แต่จะคืนเงินอะไรเลยที่นั่น เหมือนเมื่อหมดแล้ว !!! เราได้ขนมปังปิ้งมัฟฟินที่เหลือ - เราอยู่ที่นั่นนานกว่าหนึ่งชั่วโมงเพราะเราคิดว่าบางทีพวกเขาทําอาหารเพื่อให้เราสามารถรอได้โดยไม่มีปัญหา แต่ไม่มี .... อย่างที่ฉันบอก ผู้หญิงบางคนมาประมาณ 9.45 และเริ่มทําความสะอาดโต๊ะเต็มแต่เต็มจริงๆ ฉันคิดว่าโรงแรมควรมีพนักงานตอนเช้า - คุณไม่จําเป็นต้องมีหลายคน แต่มันจะดีมากถ้าคุณสามารถนั่งบนโต๊ะที่สะอาดและคว้าอาหารเช้าแสนอร่อยที่เราจ่ายไป

On the positive side, breakfast was great. As to room comfort, the room was very tiny. And had no luggage rack to put a simple carry-on luggage. We used the desk and a single chair for the two carry-on luggages

I booked through *********** for one night as I was attending a football match. I picked this location as I was near the stadium and I had tried other parts of the City previously. I should have stuck with my previous hotel. The room was extremely hot even though it wasn’t in full sun. I was put in room 10 which is at the top of the building in what looks like a converted loft in the roof space. It was 2.30pm when I checked in. I had not been sent the previously notified email with the door entry code and room entry code. It is all done this way as it is supposed to be a self service booking in process. That failed. On arrival at the door having received no entry instruction I called the number on a sign outside. I got no reply. A man then arrived with his child asking was I booking in and he took me through the process. He directed me to room 10 which is on the fourth floor. No lift. At 3.30pm I reported my concerns about the stifling heat in the room to the staff though their whattsapp number. No response for a while and then they said they would send up housekeeping which was the same man who booked me in. I explained the heat was unbearable and concerned for how it would be at night. I also said that when I opened the window the traffic noise was unbearable. He said they were full and there was nothing he could do. Only suggested putting on a plug in fan. I reported back through whattsapp to say that I wasn’t happy and what else could be done. I had a broken telephone call via whattsapp with Niamh who was a bit sarcastic and unhelpful and didn’t offer any solution and basically said they are a city enter hotel so what did I expect. It was rush hour and traffic would die down (which it didn’t). I asked to escalate the complaint. I had a call from Christine Warren who was also unsympathetic, said it was unprecedented weather for Belfast but failed to recognise my concern and that it was cooler outside than in the room. She said all of their other rooms (75) in the city were booked but I could check out if I wanted and find another hotel. Difficult in the timeframe as it was now 5pm and I was off to the match. She also commented “what do you expect for the money you paid” (£85). I asked if she would offer a reduction but this was refused. I felt I had no alternative. When I returned to the room at 10.15pm having left the window open and the fan on, it was no different. I didn’t sleep all night. Aesthetically this location looks good but the lower rated scores here do tell a story of less than luxury and consistent poor staff and management attitude when you raise a concern. The rooms are tiny and definitely not luxury. Towels were thin, dust in the bedside locker and walls paper thin which was also reported. Breakfast was adequate but only cereals,coffee toast and some basic looking cheese and ham with a few stale croissants. A chain I will be avoiding in the future.

非常安靜的地方，離市區開車有一些距離，這種有點像家庭旅館，住在3樓那天懶得搬箱子了，我們直接都放在車上了，拿了洗漱用品就上樓了，這點有點不方便，熱水冷水切換也是不方便啊

โรงแรมดีและสะอาดมาก เครื่องดื่มค่อนข้างแพง อาหารเช้าเป็นเรื่องปกติและคุณภาพมีราคาแพง ร้านอาหารของโรงแรม La Scala แตกต่างกันไป อาหารยอดเยี่ยม โดยเฉพาะขาแกะ ภรรยาของฉันมีไก่และทําอย่างสมบูรณ์แบบ หากคุณกําลังจะเดินทางอย่างเงียบ ๆ โรงแรมนี้อาจเหมาะสําหรับคุณ หากคุณกําลังจะไปเบลฟาสต์ซิตี้มันอยู่ไกลจากเมืองมาก ประมาณ 20 ปอนด์ต่อทิศทาง