โรงแรมใกล้ Bosque Rodrigues Alves - Jardim Botanico da Amazoniaในเบเลง

ล่อลวงคือคําอุปมาที่ฉันพบในการประเมินโรงแรมนี้! เป็นโรงแรม 1 ไม่ได้ ; ในห้องน้ํามีจานคลุมการปรับปรุงที่ทํามาแล้วยังไม่เสร็จ มีช่องใหญ่ ในการสวดมนต์ที่มองเห็นเรือแคนู ; เค้าให้แค่ของคาว และไม่มีของใช้สุขอนามัยส่วนบุคคลอื่น; ภายในห้องน้ํามีเครื่องอบผ้า; ผ้าปูเตียงมีกลิ่นหอมให้ใช้และชุดแต่งตัวก็กวาด อาหารเช้าธรรมดามากและมีวันนึงขนมปังฝรั่งเศสเป็นวันก่อนหน้า มีแต่พนักงานเป็นมิตรและใส่ใจ!! คิดว่าแพงตามสิ่งที่เสนอ!

Overall, we got a very cheap deal for 8 nights and for the price we paid, it was ok. However, there is still a lot they can improve on. We know Belem is not the most internationally oriented city. However, when booking a Mercure, you would expect the guest-facing team to speak English. Throughout the stay we met 3 receptionists with 75% English. The other team members 0, which made communication quite hard. We booked a Superior Room, as from reading other reviews, we could figure out these were quite recently renovated. Being a global company and French brand, you would expect a renovated room to have universal power sockets. Unfortunately, they did not. It was our first time in Brazil and we are from Europe. Our phone chargers fit in the power socket just fine, but the laptop charger did not. We never knew there was a difference. Strangely enough, the hotel only had adaptors from Brazil to Europe, not the other way around. Already quite annoyed, we decided to purchase one ourselves outside. Unfortunately, that also turned out to be an impossible task. Could not find it anywhere. Next day told reception we would look for it ourselves as well, but if they could please ask their purchaser to find an adaptor. We still did not find it ourselves, the hotel did not even bother to look. So, on the third day I got quite upset, as I was not able to work on my laptop. I asked the receptionist if I could speak to the manager. One lady came, we never were told her name or job title, but then the receptionist had to translate as even the manager did not speak English. We gave her the actual charger to keep with her so they could find a suitable adaptor. When returning in the evening there was an adaptor in the room with a handwritten note stating they found us the adaptor we need. NOT, it was the same one from Brazil to Europe. We actually gave the charger, and still we got an adaptor which does not fit. Of course, immediately we went down again. Then one guy from the Maintenance team looked at it and said he would sort something out. He came very happy to the room after 15 minutes. He actually melted the holes in the adaptor to make them bigger so our charger would fit. Melted!! Huge fire hazard, but ok it worked. Breakfast was in a meeting room due to renovation of the restaurant. That can happen, but there was absolutely no atmosphere created in the meeting room. At least play some background music! Although the variety of food at breakfast was not great, the quality of the items was good! Problem though is that there is no system for refilling empty items on the buffet. Especially scrambled eggs were often unavailable, as they would wait for it to be empty, then inform the kitchen to make more. There was also no registration at breakfast, so they would never know how many more people were still supposed to come for breakfast. Each day there were 2 different fresh juices, from fruits only known to Brazilians we guess. We did not like any of them. Can

โรงแรมไฮจีเนสดีมาก ห้องใหญ่ เมื่อเทียบกับโรงแรมอื่นๆ จัดได้ลงตัว ผมจะกลับมาอีกแน่นอน!

ทําเลดีมาก ใกล้สถานที่ท่องเที่ยวสําคัญๆ ของเมือง พนักงานเป็นกันเองมาก คุณสมบัติบางอย่างต้องได้รับการปรับปรุงใหม่ เช่น พื้นที่สระว่ายน้ํา โรงแรมมีนโยบาย ”ประหยัดสิ่งแวดล้อม” ที่ใช้งานอยู่ อาหารเช้าดีมาก แต่โรงแรมสามารถให้ความหลากหลายมากขึ้น

The hotel is located in a safe part of town with lots of places to eat nearby. Quick and easy taxi ride to other touristic areas. The room itself was spacious and maintained fine. I did, however, occasionally notice a strange sewage smell in the hallway similar to that mentioned in other reviews. Breakfast was OK, but nothing special. My main hesitation involves customer service. The front-desk is simply not friendly, will not go out of their way to be helpful, and are insufficiently trained to welcome non-Brazilians.

เป็นโรงแรมที่ตั้งอยู่ในทําเลที่ดีมาก สะอาดอยู่เสมอ และมืออาชีพที่ทํางานในไซต์ให้บริการที่ดีเยี่ยมเสมอ

A good hotel, modern, functional. It is located in front of the theater in a safe area. The rooms are clean and spacious with comfortable beds. The bathroom has a tub with shower and is clean. Excellent and very varied breakfast. There is also a very good restaurant. The only problem is given by the very strong air conditioning in any environment and room. We found it at 10 degrees and before going out to dinner we turned it off. Serious mistake. We found the room with walls, furniture, sheets all very damp. At the reception, however, they were very professional and only to sleep they offered us another room. Better to turn up the temperature and not turn off. It's definitely worth the price.

Great location in Belem, the room was nice and large. Walking distance to the ”Docas” (docks), about a 20 min walk, 10 min walk to a large shopping mall with a food court at the top and a 15 min walk to a larke supermarket. Easy to get anywhere in Belem from the hotel using Uber or 99. Would recommend as a great choice when staying in Belem. Room is large, cleaned to a high standard, with Wifi, AC and a nice breakfast included. Will stay here again next time I visit Belem. I hope this review is helpful : )

เป็นทําเลที่ดีในทิศทางที่ใกล้สนามบินและไปยังจุดท่องเที่ยวแต่ในทางกลับกันอยู่บริเวณที่เก่าแก่และอันตรายมากของเมือง(เดินกลางคืนไม่ได้) โรงแรมราคาดีมาก ห้องพักสบาย และสะอาด (แอร์ ตู้เย็น ตู้เซฟ ทีวี) พนักงานต้อนรับบริการดีมากๆ

Hotel located in gorgeous old colonial-style building. Beautiful decor. Room was very large and spacious. Lack of insulation of windows meant lots of street noise early in the morning. Area around the hotel felt unsafe at night: need to take taxi (or Uber). Staff were just atrocious: front desk staff had no clue how to check in a guest: I had booked online on the hotel website, and communicated with the hotel by email before arrival, but front desk had trouble to locate my booking and kept asking for my contact details… checkin took forever. A/C unit in room leaked water: not just the occasion drip, but almost a waterfall - when informed, front desk staff just shrugged shoulders. Bed sheets were too short for bed (at foot end of bed, we were basically sleeping on the bare mattress). when asking about this at the front desk, they claimed the picture we showed was from another hotel (!)… until we dragged them to our room to show the bed. Despite assurances from restaurant staff and front desk staff the night before, breakfast starts at 7am, and not a minute earlier! (Even if the buffet is ready and you have a tour guide picking you up, no chance to get anything to eat before 7am) Not sure if it was lack of training or a general lack of interest in customer service, but service at this place is BAD!