ผผู้เข้าพักEverything was pretty good! The beds weren't the most comfortable unfortunately but that's because we prefer firmer mattresses. The only real nitpick was that the coffee maker wasn't clean, some previous guests must have mistakingly poured coffee grounds into the water trough at the top & I couldn't clean it out because the coffee maker was secured to the wall. Otherwise the room was nice, the towels & bathroom were clean, etc.
ผผู้เข้าพักWe booked through trip.com which I found out later was Singapore company cause my 1st charge refused it. They do not update you but we contacted Vacasa and they send us everything we needed to get in room and gate for garage. It is a different company that manages hotel
For our room at least and don’t bother with them they are just rude. The room was very nice and clean. Plenty of space with 3 bedrooms we have stayed in many rooms at the Camelot and this was my favorite. Can’t wait to go back.
ผผู้เข้าพักThanks for a great experience, we on the ocean, I know I heard people complain about it being wet in the elevator but they had workers cleaning every sec, and see people with wet feet just dragging it back.. thanks for the great customer service, I’ll book again next year 😎 front desk 😎 security 😎 cleaners 😎 everyone ☺️ thanks yall
ผผู้เข้าพักThe first room I booked was an oceanfront king. When I arrived I was placed in a small room on the 2nd floor by the pool. It smelled like it was just bombed for roaches. The bathroom was the size of a walk in closet with the shower directly behind the door. I was starting to get discouraged about this trip at first but I went up front to ask for another room higher up. The guy at the front desk was very understanding and moved me to the 7th floor with a room with 2 beds. The elevator there made me pray for my life every time I used it but once I reached my room I was highly satisfied with the change. The room was twice the size of the original king room I booked. Bathroom was still kinda small but cleaner. The view was amazing compared to looking at everyone in the pool and the room didnt smell of raid. This place could use some updates and definitely has potential.