We had a horrible experience this is a very disgusting hotel I do not recommend this hotel to anyone and this hotel should be shut down the way they operate it is very nasty when we got in the room it was like blood stains on the sheet we cannot sleep or take a shower because it was that disgusting we had to shower with the toilet spray hose because the actual shower head was so disgusting we cannot take a shower with it it's very hot in that hotel they do not have any proper room service it was totally disgusting do not recommend to anyone if you do it will be a waste of time and money. The mattress sheets had stain in it so we were scared to sleep in it we did not want to get any type of disease or infection for sleeping on their sheets that's a shame we have a five-year-old and it was very hazardous to his health as a little one.
แปล
ผู้เข้าพัก
ห้องเตียงใหญ่
เข้าพักเมื่อ ม.ค. 2026
เดินทางคนเดียว
4 รีวิว
10/10
เลิศมาก
โพสต์เมื่อ 13 มี.ค. 2026
I love to check in here, this is my 3rd time come here and im love it❤️❤️ then easy to park loveit so bad
แปล
ผู้เข้าพัก
ห้องเตียงใหญ่
เข้าพักเมื่อ ธ.ค. 2025
เดินทางคนเดียว
1 รีวิว
6.5/10
โพสต์เมื่อ 30 ม.ค. 2026
The hotel does not provide cleanliness, water leak from washing house.
Heater was not working.
Could improve more for customers ease.
แปล
user1019
ห้องเตียงใหญ่
เข้าพักเมื่อ ธ.ค. 2025
จองให้คนอื่น
23 รีวิว
9.0/10
ยอดเยี่ยม
โพสต์เมื่อ 15 ม.ค. 2026
Overall Rating: ⭐⭐⭐⭐⭐ (5/5)
Cleanliness: ⭐⭐⭐⭐⭐
The room was spacious, spotless, and beautifully maintained. Bedding and bathroom areas were clean, and the overall environment was exceptionally comfortable.
Amenities: ⭐⭐⭐⭐⭐
The hotel offers modern amenities that make a stay convenient and relaxing. Wi-Fi was fast and reliable, and the room included everything needed for a comfortable visit.
Location: ⭐⭐⭐⭐⭐
The location is excellent, with easy access to major attractions and public transport. It made exploring the Batu Caves area effortless and convenient.
Service: ⭐⭐⭐⭐⭐
Check-in was smooth and efficient. Staff were welcoming, professional, and genuinely friendly, making me feel at home from the moment I arrived.
Value for Money: ⭐⭐⭐⭐⭐
Considering the exceptional comfort, convenience, and high-quality service, the hotel offers excellent value for money.
Guest Comment:
I recently stayed at Batu Caves Medan Hotel, and it exceeded every expectation. From the warm and efficient check-in to the spacious, spotless rooms with modern amenities, every aspect of the stay was top-notch. Combined with the perfect location and attentive staff, this hotel is highly recommended for anyone visiting the area. I’m already looking forward to my next stay!
แปล
User1018
ห้องเตียงใหญ่
เข้าพักเมื่อ ธ.ค. 2025
จองให้คนอื่น
135 รีวิว
9.0/10
ยอดเยี่ยม
โพสต์เมื่อ 14 ม.ค. 2026
Stayed at Batu Caves Hotel recently and had a generally pleasant experience.
The biggest advantage of this hotel is its location. It is very close to Batu Caves, making it extremely convenient for visitors who want to explore the area, especially early in the morning before it gets crowded. There are also restaurants, convenience stores, and public transport options within walking distance.
Check-in was smooth and efficient, and the staff were polite and helpful. The service is simple but sufficient for a comfortable stay.
The room was modest in size and equipped with basic amenities such as air conditioning, Wi-Fi, and toiletries. The bed was reasonably comfortable, and the internet connection was stable, which was useful for planning daily activities.
Cleanliness was acceptable overall. The room was tidy, though some areas showed signs of wear and could benefit from better maintenance. This did not significantly affect the stay but may be noticeable for guests who are particular about cleanliness.
Despite being located near a tourist area, the hotel was relatively quiet at night, allowing for a good night’s rest.
Overall, Batu Caves Hotel offers good value for money and is suitable for budget travelers, short-stay guests, and anyone who prioritizes location and affordability over luxury. I would recommend it to travelers looking for a practical and conveniently located place to stay.
แปล
MerryD.
ห้องเตียงใหญ่
เข้าพักเมื่อ ธ.ค. 2025
คู่รัก
11 รีวิว
5.5/10
โพสต์เมื่อ 17 ม.ค. 2026
The aircond fan is broken, the stairs going up the hotel are dirty (cat feces), receptionists.. I've been to many hotels and this is the top 3 from below. Parking is quite complicated because before going out you need to tap the card you used when you passed the gate at the hotel counter card reader, but it only costs RM3 each time going out with a minimum RM10 in your card (tng, debit).
Also prepare Rm20 in CASH as deposit, strictly no cashless.
However, the room interior is mostly clean and pretty.
แปล
ผู้เข้าพัก
ห้อง 4 ที่นอน
เข้าพักเมื่อ ม.ค. 2026
เดินทางกับเพื่อน
1 รีวิว
10/10
เลิศมาก
โพสต์เมื่อ 19 ก.พ. 2026
This is a good hotel of this area, all people are bery friendly,
แปล
ผู้เข้าพัก
ห้องเตียงใหญ่
เข้าพักเมื่อ พ.ย. 2025
คู่รัก
7 รีวิว
10/10
เลิศมาก
โพสต์เมื่อ 8 ธ.ค. 2025
worth place to stay, with trip coins i save more for the price. room is nice, worth with the prize got aircond. i recomanded the place bkoz of the comfortable
แปล
Guest user 321
ห้องเตียงใหญ่
เข้าพักเมื่อ ต.ค. 2025
เดินทางคนเดียว
2 รีวิว
4.5/10
โพสต์เมื่อ 13 พ.ย. 2025
The room was average , cleanliness was also below average except location everything was below average
Very terrible experience ,when at night on the fore ceiling there were rats playing and they made theirs home at fore-ceiling lamp. It disturbed my sleep whole night.
Bathroom size was so short to do shower n toilet.
แปล
zai kiut
ห้องเตียงใหญ่
เข้าพักเมื่อ ม.ค. 2026
อื่นๆ
2 รีวิว
10/10
เลิศมาก
โพสต์เมื่อ 15 ก.พ. 2026
Good servis i like
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zailea
ห้องเตียงใหญ่
เข้าพักเมื่อ ม.ค. 2026
อื่นๆ
2 รีวิว
10/10
เลิศมาก
โพสต์เมื่อ 21 ก.พ. 2026
Gooodd
แปล
Iddyn
ห้องพักสำหรับสามท่าน
เข้าพักเมื่อ ก.ค. 2025
ครอบครัว
1 รีวิว
9.0/10
ยอดเยี่ยม
โพสต์เมื่อ 25 ส.ค. 2025
The toilet flush is not working 😏 and no free parking cos need to use TnG to enter and can get RM3 fee parking for the whole day if you’re the hotel guest, I used my dr card and the parking is so expensive 😭. Other service as per above rating.