Spark by Hilton Bardstown, KY

Hotel was okay. It was evident it had been recently renovated. Our bathroom floor appeared to not have been cleaned since the renovation. No hair dryer in our room. Not much for breakfast, nothing really hot except for oatmeal. Lobby was very chilly, probably would not stay here again.

I wish I could remember the man’s name that checked us in. He was very attentive to everyone’s needs. I saw him checking people in, picking up the area to keep it clean, he was working in the breakfast area…he was everywhere—a true team player.

The staff was the highlight of the experience. The front desk lady was so very kind , friendly, patient and accommodating without hesitation. Pool was clean and open late which allowed my daughter to enjoy after arriving around 9pm. 12pm checkout time was an awesome bonus and they even allowed us an extra 30 min upon requesting. Room was cozy and glad they had fridge/microwave .Very grateful for staff and experience as a whole.

Room was fine although it was somewhat small clean ,updated, comfortable. Its a former hampton property . They did however dumb down the breakfast nothing hot ..cereal muffins etc . Then we had to speak with the front desk about the hot water .. shower the first day was lukewarm. Guess someone forgot to open the return valve.. overall it was fine because we didnt spend much time in the room.. especially fornthe price. Would maybe stay again depending on what the other hotels in the area offer. Holiday inn express and fairfield right up the street

Hampton Inns are usually pretty good in my experience and this was an old one that was refreshed into a Spark. This was the first AND last Spark I will stay in. I reserved a King room and the room was a bit underwhelming for refreshed room, for example there was only USB charging on one side of the bed with no outlet on the other side. For the side with two USB ports I tried plugging in two phones and it would not support even one, too low of power output so didn't charge. Ended up charging phone with my battery pack. For cleanliness, there was some pieces of hair on the bed sheets we had to remove, always makes you wonder if they really changed the linens. We checked in online and arrived super late and just wanted to sleep so we did not complain. HVAC controls were broke, display was blank, but fan was running and temp was okay so again did not complain as we were mainly there to sleep and leave. We were a bit mad there was only 1 washcloth provided, I hope this was an oversight by the staff and not intentional. It took about 5-6 minutes to get warm water to the showers, there must be something wrong because it never got hot after waiting ten minutes but was warm enough to stand in and the faucet had warm water after that no matter if you had hot or cold selected. I suspect a faulty mixing valve allowing it to cross over. Furniture was newer as part of the refresh but sparce as well, no drawers, just tables. No place for the Bible so was just sitting out, but cleanliness was not next to godliness as some trash was sitting on it. Breakfast was a bit sparce as well but bagels were good and coffee was above average. We were there a total of 9 hrs but had we had kids or stayed more than the night we probably would have checked out and went elsewhere. I feel like the refresh was lipstick on a pig and none of the infrastructure was improved to make for a great guest experience.

This is a remodelled Hampton Inn. Sign is still at the beginning of the street. At first when entering it looks fresh and new. But the room had a funny smell. Pool is big but clearly forgotten in the remoddeling. Fitness is sufficent but had a terrible rubber smell. We left the door open as the AC wasn't wotking. Breakfast is a joke. Not even a decent toaster to toast the only thing available a bagle! I would spend a bit more and look for another hotel.

Room was not fully stocked with towels, ice bucket, etc. daily cleaning service was not offered unless requested, and that was not communicated. Some physical property issues, the seat on the toilet would not stay upon its own, the shower curtain was too short. No comfortable chair. When we booked the too it was a Hampton Inn, now it is Spark. Not interested!

Room was clean, smelled nice, check in was quick and easy, grear location

My husband and I always stay in Hampton Inns when we travel. This was still Hilton owned but it was changing over from Hampton Inn to Spark. Apparently Spark is the cheap way Hilton is going. It is awful! They were changing over as we registered so it is understandable that they would have some WiFi issues (like room keys not working) for a bit but still!! The indoor pool was like ice water, the sink in our room was stopped up, the coffee was constantly OUT. I had to ask for coffee every single time I went to get a cup! The breakfast is now continental so nothing hot. We will be avoiding ALL Sparks! My friend traveling with us talked with a manager who just didn't care that the keys didn't work, the toilet in the room was running all night, the pool was cold, the breakfast was bad.