Need to improve customer service. Stupid things. Examples: 1. Gym manager loudly doing private personal training lessons remotely on his phone while staffing gym. Irritating! 2. Both times I was here the safe in the room didn’t work. Asked for it to be fixed took an hour for technician. Didn’t bring batteries. Came back 20 minutes later with batteries. Problem wasn’t batteries. Said would replace safe but never ever returned. 3. Coffee at breakfast cold. asked for hot coffee. Staff stared stupidly and continued doing nothing. Finally found another staff that gave me hot coffee.