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Me and my other half stayed here from the 7th to 8th December 2024 and for the money we paid it was absolutely lovely. The staff were very welcoming to us and our dog. We stayed in room 7 which is above the restaurant and the views were lovely. The room smelled fresh, the bathroom appears to have been recently refurbished to a high standard and the room was very spacious. The beds were comfy too. We slept great even with the recent storm that hit Wales. As for the restaurant, the food was beautifully presented and was so great. I was surprised not to see your standard curry dishes but the ones on the menu were fabulous. Only negative of the stay was the room temperature. The radiators were on very low so we had to get the winter blankets out of the cupboard for the night.

My partner and I stayed for several nights, including bonfire night at the hotel in room 19. We arrived early and checked it was okay to leave the car, before venturing out into Bangor. We returned later to check into our room which was clean, spacious, and nice and warm with an amazing view. Whilst the bathroom was compact, it was clean and the shower amazing! Fresh towels were provided daily although not always required however, another nice touch . Breakfast although extra, could be booked the previous day and was tasty and substantial, which set us up for the day. Tea and coffee facilities were available in the room, and topped up daily. All of the staff were very friendly and helpful, and we thoroughly enjoyed our stay.

I booked a 1 night stay for my husband's birthday as he wanted to eat in the restaurant. From the minute we arrived to when we left we were treated impeccably, the service was very professional and friendly. We stayed in room 19, it was a beautiful room (loved the curtain fabric), only upstaged by the view. We had everything we needed for a very comfortable stay and slept very well. On to our restaurant experience - WOW! The restaurant itself is beautiful, very comfortable and again benefitted from the wonderful view. The service was impeccable. All of the food served was stunning, the nicest Indian food we have ever eaten. The flavours were amazing, everything was cooked to perfection and the presentation was perfect. The drinks service was great and we really appreciated the birthday dessert :) We left the following day, already talking about when we would return and feeling like we had had the most luxurious experience. Thank you all very much for your kindness, hospitality and beautiful food!

What can I say but what a lovely place to stay with Beautiful views over the Menai river and Bangor pier. Very bright clean rooms, beautifully decorated bar and restaurant area. Very friendly welcoming staff and delicious food. We will definitely return in the near future 👏🏼👏🏼👏🏼👏🏼👏🏼💯

Amazing views over the Garth pier. Great location with some parking & fresh air. Yummy food we could not get enough of. Just wish the rooms were well kept. Rooms had spiders so did not sleep well. Bathroom were kept clean. The staff are lovely & helpful.

I would not recommend at all, I have tried many times to contact hotel and no reply ******* tried to call them and same. I needed to cancel my 2 nights as I became ill, once I finally got through the person on the phone was rude and just kept telling me no manager I didn't even ask for a manager. ******* had sent them an e mail so I was calling to ask them to respond he just repeated no manager then put the phone down on me!! I tried and ******* over 3 days by phone and e mail and no joy. ******* have now stated they have not successfully had authorisation from a manger and the hotel is going to charge me £115!!! I was really hoping this was going to be a good place to stay as I stay in bangor every other week for work and spend alot on hotels. I can't comment on the hotel itself but going off the communication I have had with them don't expect a good welcoming experience. The staff I spoke to are rude and the is apparently never a manager there.