คำตอบจากที่พัก: Dear Tanya,Thank you for taking the time to share your experience and for your generous rating. We are glad you appreciated some of our amenities such as the swimming pool with its beautiful views and our top floor terrace. We understand that our location, in close proximity to vibrant nightlife, may not be the best fit for all our guests. In the future, we recommend requesting a room located on a higher floor, away from the bustling activities for a more serene environment suitable for families with children.We are constantly working to accommodate the needs of all our guests, including families, and your feedback helps us do that. Also, we take your comments regarding our breakfast into consideration as we strive to provide diverse options that cater to all tastes. We would be delighted to welcome you back and allow us to provide a stay that meets all your expectations. Your comfort and satisfaction is our top priority. Thank you for choosing us for your stay.Best Regards,DavidFront Office Manager at Lohas Residences Sukhumvit Hotel
คำตอบจากที่พัก: 親愛的羅文,感謝您抽出寶貴時間為我們的酒店進行評價,我們非常重視您的每一次來訪。很高興知道您對酒店的位置,衞生以及我們員工的服務態度表示滿意,並讚賞我們提供的免費單車服務。同時,我們非常感謝您的寶貴建議。我們的裝修確實有些年頭了,我們已經規劃了一項逐步升級的計劃,以確保我們的客房和公共區域能適應現代化的需求和風格。我們期待在未來的改善中,能為您提供更舒適,更先進的設施。我們也非常高興您對我們的早餐服務表示滿意,我們會繼續努力提供優質的早餐選擇和服務。再次感謝您的評價,對我們的進步至關重要。期待在不久的將來再次為您服務,希望您能看到我們的努力和改變。此致DavidFront Office Manager at Lohas Residences Sukhumvit Hotel
คำตอบจากที่พัก: Lieber Jalal Khodr,wir freuen uns sehr zu hören, dass Sie Ihren Aufenthalt bei uns so genossen haben und unsere zentrale Lage zu schätzen wussten. Unser Personal ist immer bemüht, den Aufenthalt unserer Gäste so angenehm wie möglich zu gestalten. Es ist ermutigend zu wissen, dass Sie ihre Freundlichkeit und Hilfsbereitschaft hervorgehoben haben.Ihre positiven Kommentare sind eine große Motivation für unser gesamtes Team. Wir arbeiten kontinuierlich daran, unseren Service zu verbessern und erwarten mit Freude Ihren nächsten Besuch. Vielen Dank, dass Sie sich für unser Hotel entschieden haben und wir freuen uns schon jetzt auf Ihren nächsten Aufenthalt bei uns.DavidMit freundlichen GrüßenFront Office Manager vom Lohas Residences Sukhumvit Hotel
คำตอบจากที่พัก: 親愛的Tusibaoba,感謝您的評價和反饋。我們注意到了您提到的大堂入口處的情況,我們已將此問題提交給維護團隊進行跟進和改進。同時也計劃加強公共區域的清潔工作,以提供更舒適的環境。就酒店的位置而言,雖然我們處在較為安靜的巷子裏,但其實在附近也有一些便利店和超市,我們非常願意在您下次來訪時為您提供指引。 同時深感榮幸您認為房間清潔度滿意。這正是一直以來的追求,我們會盡力維持並提升這一標準。關於價格方面,價格固然與某些快捷酒店相比可能偏高,但服務和設施也相應更加全面和高級。我們在不斷努力優化提供更有價值的住宿體驗。期待在不久的將來再次有機會為您服務。此致DavidFront Office Manager at Lohas Residences Sukhumvit Hotel
คำตอบจากที่พัก: Dear Valued Guest,Thank you for taking the time to write a review regarding your recent stay with us. We appreciate your positive remarks about our friendly staff and great amenities. We ensure that our team is dedicated to providing the best services possible.We do understand that areas for improvement have been noted, specifically with regard to the cleanliness of the bathroom. Rest assured, we take these matters seriously and will communicate your feedback to our housekeeping team to ensure that such issues are promptly addressed and rectified.We hope that you will choose to stay with us again in the future. Our team would be more than happy to assist in finding a room and time that best suits your needs and gives you the stellar experience that most of our guests have. We look forward to the opportunity of welcoming you back.Best Regards,DavidFront Office Manager at Lohas Residences Sukhumvit Hotel