คำตอบจากที่พัก: Уважаемый гость,Большое спасибо за ваш замечательный отзыв.Мы очень рады узнать, что вам понравилось расположение нашего отеля и что вы высоко оценили сервис и качество обслуживания. Для нашей команды это большая честь и мотивация продолжать делать всё возможное для комфортного пребывания наших гостей.Будем рады вновь приветствовать вас во время вашего следующего визита в Бангкок.С уважением,Front Office Team
คำตอบจากที่พัก: Dear Valued Guest,Thank you very much for taking the time to share your feedback with us. We truly appreciate your comments, as they help us improve our services and guest experience.We sincerely apologize that your stay did not meet your expectations. We regret to hear that our front desk service was not as helpful as it should have been, and we will address this matter with our team to ensure a higher level of service going forward.Regarding the smoking area, we appreciate your comment about the lack of seating and will take this into consideration for future improvements. As for the Christmas decorations, we understand your disappointment. Our decoration schedule may differ from nearby hotels, but your feedback is well noted and will be reviewed for future festive seasons.Once again, we apologize for any inconvenience caused and truly value your honest feedback. We hope to have the opportunity to welcome you back in the future and provide you with a much more pleasant experience.Kind regards, Hyatt Regency Bangkok Sukhumvit Team,