รีวิว ป๊อป! โรงแรมกูตาบีช - บาหลี

คำตอบจากที่พัก: Dear Valued Guest,Warm greetings from POP! Hotel Kuta Beach, Bali.Thank you for taking the time to share your detailed feedback and for bringing these concerns to our attention. We sincerely apologize that your stay did not meet your expectations.We also appreciate your comments regarding the bathroom size and room amenities. We understand that our rooms and bathrooms are designed with a compact concept, but we recognize the importance of ensuring that they remain comfortable and well-maintained for our guests.Regarding drinking water, our hotel provides water through the dispensers available in designated areas, as part of our effort to reduce single-use plastic. We understand that this may be less convenient for some guests and appreciate your feedback.On a positive note, we are glad that you appreciated our convenient location near Kuta Beach and our spacious lobby.Once again, please accept our sincere apologies for the cleanliness issue. Your feedback is valuable in helping us improve, and we hope to have the opportunity to provide you with a much better experience in the future.Have a poppin’ day,Andi DewiMarketing & Brand Manager

คำตอบจากที่พัก: Heya Valued Guest,Warm greetings from POP! Hotel Kuta Beach, Bali.Thank you for sharing your review and for your 9/10 rating. We are delighted to know that you enjoyed our convenient location near the beach, found our hotel to be a great value, and experienced the warm hospitality of our team.We also sincerely appreciate your feedback regarding the condition of the hotel. Your comments have been shared with our management team as part of our continuous efforts to maintain and improve our facilities, ensuring a more comfortable experience for all our guests.Thank you once again for your valuable feedback. We look forward to welcoming you back to POP! Hotel Kuta Beach for another enjoyable stay.Have a poppin’ day,Andi DewiMarketing & Brand Manager