A lovely hotel with unbelievably friendly and forthcoming staff. Spacious and clean rooms with room cleaning twice a day.
The food is great and we loved the idea of breakfast till 11 pm.
The hotel is a 20 min walk from the hustle and bustle of the city center. Also easy to get a grab if needed.
Would definitely come again. 🥰
แปล
6/7
คำตอบจากที่พัก: Thank you very much for taking the time to share your experience at our hotel. We're thrilled to hear that you enjoyed your stay with us!Our team takes great pride in providing exceptional service, and we're delighted that you found our staff to be friendly and accommodating. Ensuring our guests feel welcomed and well taken care of is our top priority.We're glad you found your room to be spacious and clean. Our housekeeping team works diligently to maintain the highest standards of cleanliness, and it's wonderful to hear that their efforts contributed to your comfort during your stay.We're delighted that you enjoyed the food offerings at our hotel. Offering breakfast until 11 pm is one of the ways we strive to provide convenience and flexibility for our guests. We're glad you appreciated this feature.Our location, just a 20-minute walk from the city center, offers a peaceful retreat from the hustle and bustle while still being conveniently close to all the attractions. We're also glad to hear that you found it easy to access transportation services when needed. Thank you for your kind words, and we would be honored to welcome you back for another stay in the future. If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We look forward to the opportunity to host you again soon!
Waa_xxxpruxxx
พูลวิลล่าหนึ่งห้องนอน
เข้าพักเมื่อ ธ.ค. 2023
หวานกับคู่รัก
1 รีวิว
5.0/5
เลิศมาก
โพสต์เมื่อ 17 ม.ค. 2024
Excellent service, the staff are nice, breakfast and afternoon tea delivered to room and they were nice.
แปล
คำตอบจากที่พัก: Dear Ms. Lachica,Thank you so much for taking the time to share your positive experience with Adiwana Unagi Suites. We're thrilled to hear that you enjoyed excellent service and found our staff to be accommodating and friendly. It's always our goal to make our guests feel welcome and well taken care of.We're delighted that you appreciated the convenience of having breakfast and afternoon tea delivered to your room, and we're pleased to hear that you found them enjoyable. At Adiwana Unagi Suites, we strive to provide a memorable and comfortable stay for all our guests.Your kind words motivate us to continue delivering exceptional service, and we look forward to the opportunity of welcoming you back in the future. If there's anything specific you would like to highlight or suggest for improvement, please feel free to share your feedback.Thank you once again for choosing Adiwana Unagi Suites. We appreciate your support and hope to have the pleasure of hosting you again soon.Best regards,Adiwana Unagi Suites
Tsz Yuet Agnes
Adiwana Room with Pool Access
เข้าพักเมื่อ พ.ย. 2023
หวานกับคู่รัก
8 รีวิว
4.2/5
ดีมาก
โพสต์เมื่อ 5 ธ.ค. 2023
The hotel is great overall with great food and nice space. However, they only have stairs throughout the hotel, so if you have troubles with stairs, it may be an issue.
I am 26 weeks pregnant and they refuse to provide me with massage service which I also found absolutely strange. I ended up going to Ubud center for a massage and it was a lot cheaper too.
แปล
คำตอบจากที่พัก: Dear Ms. Agnes, Thank you for taking the time to share your feedback about your recent stay at our hotel. We are delighted to hear that you found our hotel to be great overall, with excellent food and a pleasant atmosphere.We sincerely apologize for any inconvenience you experienced regarding the absence of an elevator and the challenge it posed for you, especially during your pregnancy. We understand the importance of providing accessible facilities and will certainly take your feedback into consideration for future improvements.Regarding the massage service, we apologize for any confusion or disappointment you may have felt. Our primary concern is the safety and well-being of our guests, and our policies are designed with that in mind. However, we appreciate your feedback and will review our policies to ensure that they align with the diverse needs of our guests, including those who may be pregnant.We understand that you sought an alternative solution in Ubud center, and we're glad to hear you were able to find a suitable option. Your experience is important to us, and we value your input as it helps us enhance our services.Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future, providing an even more comfortable and accommodating experience.Best regards,Adiwana Unagi Suites Family
IslamTanvirul
พูลวิลล่าหนึ่งห้องนอน
เข้าพักเมื่อ เม.ย. 2024
หวานกับคู่รัก
1 รีวิว
5.0/5
เลิศมาก
โพสต์เมื่อ 3 มิ.ย. 2024
I recently stayed at Adiwana Unagi Suites and had an incredible experience. The service was outstanding from the moment we arrived. The staff were exceptionally accommodating, especially when we requested extra fruits, which were promptly delivered to our room with a smile. The room service was efficient and added a layer of comfort to our stay. The facilities were top-notch, featuring modern amenities that enhanced our overall experience.
One highlight of our stay was dining at Elys Kitchen. The food was the best we had in Bali, offering a delightful blend of flavors that left us craving more. Every meal was a culinary delight, and the ambiance of the restaurant added to the overall enjoyment. The staff at Elys Kitchen were knowledgeable and recommended dishes that perfectly suited our tastes.
In summary, our stay at Adiwana Unagi Suites was made memorable by the excellent service, comfortable facilities, and exceptional dining experience at Elys Kitchen. We highly recommend this hotel to anyone visiting Bali.
แปล
คำตอบจากที่พัก: Thank you so much for sharing your experience at Adiwana Unagi Suites! We're thrilled to hear that you had an incredible stay with us. Providing exceptional service and ensuring our guests feel well taken care of is always our top priority. It's delightful to know that you found our staff accommodating and that your requests were promptly met with a smile.We're glad you enjoyed our modern facilities and that they contributed to your overall comfort. It's also wonderful to hear such high praise for Elys Kitchen! We take great pride in offering a memorable dining experience with delicious food and a pleasant ambiance. Your compliments about our team's knowledge and their ability to recommend dishes that suited your tastes mean a lot to us.Thank you for recommending Adiwana Unagi Suites to others visiting Bali. We look forward to welcoming you back for another delightful stay soon! If there's anything else we can do to make your future visits even more enjoyable, please don't hesitate to let us know.Warm regards,The Adiwana Unagi Suites Team
Shue44
ห้องคลับ
เข้าพักเมื่อ ต.ค. 2023
หวานกับคู่รัก
11 รีวิว
5.0/5
เลิศมาก
โพสต์เมื่อ 13 พ.ย. 2023
Lovely place. Every staff are friendly!
The resort seems to be very new and has clean facilities.
I was just saying it is my birthday trip as a joke🤣.
Even though my birthday is a week more to go,they celebrated my birthday and gave me very cute sweet cake! It was so surprised me and made me happy!
It's located a little far from the center of Ubud.
In my opinion, it was better to be able to meet quieter and calmer Ubud and feel the atmosphere of the jungle and country village.
Our next destination was about 5minute by foot. They helped us to move our belongings. Was really touched.
Breakfast - there are many options also delicious
Swimming pool - So cute and good to spend time.
แปล
คำตอบจากที่พัก: Dear Mr/s. Shue Thank you so much for choosing our resort for your birthday trip and for taking the time to share your wonderful experience with us. We are absolutely delighted to hear that you had a lovely stay.It warms our hearts to know that you found our staff to be friendly and that the resort's clean facilities met your expectations. We are thrilled that we could make your birthday celebration special, even if it was a week early. The joyous surprise with the cute sweet cake was our way of expressing our appreciation for your stay.We are glad that you enjoyed the tranquil atmosphere of our location, a bit away from the center of Ubud. It's wonderful to hear that you found it to be a quieter and calmer setting, allowing you to experience the charm of the jungle and country village.Your kind words about our assistance in moving your belongings and the breakfast options are truly appreciated. We're pleased that you found the swimming pool cute and a great place to spend time.It was a pleasure hosting you, and we look forward to welcoming you back for future celebrations or any other occasions. If there's anything else we can do to make your stays even more enjoyable, please let us know.Wishing you a fantastic year ahead and a belated Happy Birthday!Best regards,Adiwana Unagi Suites Family,
ผู้เข้าพัก
Unagi Suite
เข้าพักเมื่อ ก.พ. 2024
หวานกับคู่รัก
2 รีวิว
4.5/5
ยอดเยี่ยม
โพสต์เมื่อ 8 มี.ค. 2024
Good-service staff, the food in the Elly’s kitchen is wonderful. But the staircases up and down here and there. Not friendly to the ppl got mobility issues. Especially the staircases down to the Spa office and gift shop. Narrow stone staircases, very dangerous, might hit the head accidentally and it’s quite dark at night.
แปล
คำตอบจากที่พัก: Dear Madam/Sir, Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed the attentive service from our staff and the delicious culinary experience at Ely’s kitchen Ubud.We appreciate your concern regarding accessibility and safety. Ensuring the comfort and safety of all our guests is a priority for us. We will certainly take your feedback into account and explore ways to improve the accessibility and lighting around the property, particularly concerning the staircases leading to the Spa office and gift shop.Your insights are invaluable to us as we continually strive to enhance the guest experience at Adiwana Unagi Suites. We hope to welcome you back soon and provide you with an even more enjoyable stayAdiwana Unagi Suites
Eddie
Unagi Suite
เข้าพักเมื่อ ม.ค. 2024
หวานกับคู่รัก
1 รีวิว
4.7/5
สุดยอด
โพสต์เมื่อ 29 ก.พ. 2024
Was pleasantly surprised with the services offered by Adiwana Unagi Suites. I only wished I had booked more days!
แปล
คำตอบจากที่พัก: We're thrilled to hear that you had such a wonderful experience at Adiwana Unagi Suites! It's always our aim to exceed our guests' expectations, and we're delighted that we could make your stay so enjoyable.Your kind words are truly appreciated, and we hope to have the pleasure of welcoming you back for a longer stay in the near future. Thank you for choosing Adiwana Unagi Suites for your getaway, and we look forward to creating more unforgettable memories with you.
Grace
Adiwana Room with Forest View
เข้าพักเมื่อ ม.ค. 2023
หวานกับคู่รัก
2 รีวิว
5.0/5
เลิศมาก
โพสต์เมื่อ 23 ก.พ. 2023
Really lovely calm experience staying here - even though I was unwell at the time! Staff were so lovely and attentive and the food/facilities were incredible.
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Aikat
Unagi Suite
เข้าพักเมื่อ ต.ค. 2022
อื่นๆ
4 รีวิว
5.0/5
เลิศมาก
โพสต์เมื่อ 1 ธ.ค. 2022
We absolutely loved our stay and extended for longer. The staff were exceptional and always a friendly demeanor
The facilities were great and all round value for money.
I highly recommend Adiwana Unangi.
The koi pond was lovely and the staff provide the food to feed them if requested,
We also had the yoga studio set up for us to do yoga. All in all a truly memorable stay
Thank you all for the perfect stay
แปล
คำตอบจากที่พัก: Greetings from Adiwana Unagi Suites!Many thanks for sharing this feedback of your recent stay with us and to be our very loyal customer. We're thrilled to know that you had a great experience with us, and enjoy so much our classical and bit natural resort.Once again thank you for choosing Adiwana Unagi Suites Ubud as your home during your Bali holiday, and we will be waiting your next visit whenever the travel brings you to Bali.Best Regards,Adiwana Unagi Suites Family
ผู้ใช้ไม่ระบุชื่อ
Adiwana Room with Pool Access
เข้าพักเมื่อ ต.ค. 2022
ครอบครัว
2 รีวิว
5.0/5
เลิศมาก
โพสต์เมื่อ 5 ธ.ค. 2022
Everything here is so great. The people, the services, the amenities are awesome. They are so kind, helpful and always try their best to accommodate to all our requests including topping up of our phone sim cards hehe. Thank you so much again, I had a great time and would love to come back soon.🫶🏻
แปล
Qiuyi Yeo
Adiwana Room with Forest View
เข้าพักเมื่อ พ.ค. 2022
หวานกับคู่รัก
4 รีวิว
4.7/5
สุดยอด
โพสต์เมื่อ 24 มิ.ย. 2022
Honestly the service was the most memorable part of the stay. Everyone greets with a smile and we felt so welcomed every day. They also go extra miles to help us with any request. Other than the ants in the room which is unavoidable when there's food left on the table as we are in Ubud, I would recommend this hotel to my friends.
แปล
คำตอบจากที่พัก: Dear Madam or Sir, Greetings from Adiwana Unagi Suites! Many thanks for sharing this feedback of your recent stay with us. We're thrilled to know that you had a great experience with us. We will always make sure for delivering the best product and service we have to our beloved customers. We are waiting for your next stay and much ready to welcoming you here again at your HOME, Adiwana Unagi Suite Once again thank you for choosing Adiwana Unagi Suites Ubud as your home during your Bali holiday, and we will be waiting your next visit whenever the travel brings you to Bali. Best Regards, Ari Wiryastini
ผู้เข้าพัก
Unagi Suite
เข้าพักเมื่อ เม.ย. 2022
หวานกับคู่รัก
1 รีวิว
3.0/5
โพสต์เมื่อ 14 พ.ค. 2022
Room was quite large and spacious but the outdoor shower was not functional - it smelt damp/mouldy and bathtub did not look clean.
Location was a bit far away from the main part of town (not walkable roads, especially at night) and the shuttle service they offer is too infrequent (only 4 times a day) - so had to regularly use Grab (~$5 each way), so this added up.
We booked because it was very high on tripadvisor but something is a strange, with their restaurant (it was ok but nothing special) and hotels very high...
아디와나 정말 친절하고 항상 밝은 웃음으로 환대해주시는 인도네시아 친구분들 정말 감사하고 잠자는 3일동안 정말 행복하게 지냈습니다 정말 감사합니다 아디와나 정말 강추입니다
แปล
คำตอบจากที่พัก: Dear Valued Guest,Warmest Greeting from Adiwana Unagi Suites!Thank you so much for your kind words! We’re thrilled to hear that you had such a happy stay at Adiwana. It’s wonderful that the warm hospitality and cheerful smiles of our Indonesian friends made your time memorable. We look forward to welcoming you back and providing another special experience. Thanks again for recommending Adiwana!Best Regards,Putu & Adiwana Unagi Suites Family