Drive about 45 minutes down the coast from the city of Fortaleza and you will find this hidden gem on arguably one of Brazil’s best beaches. The location of this hotel is magnificent, perched on a hill overlooking a beautiful secluded beach, in the charming beach town of Barro Preto lies the Carmel Charme Resort. As soon as we walked through the door to enter the resort, we were promptly met by friendly staff who escorted us to the terrace overlooking the pool and beach and we were immediately offered refreshing agua de coco along with chilled tropical fruit shooters. Check in formalities were performed and we made our way to our room. All rooms here overlook the pool and ocean and the view from our room did not disappoint. Our room was well appointed with a stocked mini bar, large King sized bed, a loveseat sofa bed, and small table and chairs. The room amenities included 2 complimentary pairs of Havaianas with the Carmel logo which was a very nice touch. The room is also equipped with a remote controlled split air conditioner and a flat screen HD TV with multiple international channels. It is extremely rare to stay in a hotel and not have anything go wrong and unfortunately this was also the case here. I’m going to start with the good. The location of this resort exceeded our expectations in every way. Photos on the internet do not do this place justice. It is stunningly beautiful here. Having breakfast at their beachside dining room was a highlight each morning. It was such a great way to start out each day. The grounds are well maintained and the views of the ocean are unforgettable. I would also like to commend the staff here. Everyone that we encountered were so helpful and friendly. One day during my stay, I went for a bike ride around the village and eventually made my way to the nearby town of Iguape where I then returned to the hotel along the sand on the beach as it was low tide. It was a very warm day and by the time I reached the hotel I was exhausted! I collapsed onto one of the lounge chairs and I was promptly met by a friendly staff member who brought me an ice cold agua de coco without me even needing to ask for it. It is little touches like these that make good hotels great and keeps people like me returning. This kind gesture was very much appreciated! The pool grounds are beautiful and immaculate and swimming up to the poolside bar for a refreshing cold cerveja was wonderful. The secluded beach at this hotel would rival any of the world’s best beaches, and I was born and raised in Hawaii and this beach compared well with our best. Warm beautiful blue water with gentle breezes each day was heaven on earth. With friendly staff and blessed with a beautiful location, you would think that everything would be perfect. I really really wanted to give this resort a 5 star rating but there were a few things that lowered their score, and one of them was quite significant. Unfortunately they were doing room renovations and for so
I recently took a family trip with my child and stayed at Hotel Wellness. Our experience was excellent. - Apartment: Spacious and well-decorated. - Rooms and Bathrooms: Excellent size and always very clean. - Staff: Polite, kind, and helpful. - Food: Wonderful. - Activities for Children: Great options, plus it's next to Beach Park. It was a very pleasant stay, and we highly recommend Hotel Wellness for families looking for comfort and fun. Originally written in English .
1. We have a family of five so they just connected two rooms together. One has a queen bed and the other has three twin beds that are cramped together with hardly any room to move around. There is a tiny round table barely big enough to fit one laptop. 2. Location is amazing right by the beach but getting there could be a nightmare. We arrived during rainy season and the roads right out front of the hotel are red mud and looks like a war zone. The roads are basically giant mud holes for the last kilometer getting to the resort. 3. Internet service is absolutely horrible and not acceptable for anyone who needs reliable internet for business. Every day the name of the WIFI network changes to something different and most of the websites I try to access have been blocked by the network administrator. Common news websites like cnn.com are blocked for no apparent reason. This means my daughter was unable to do any of her research for her homework and our ability to handle our business was hindered as well. 4. Things nowhere to be found: Ice or ice maker anywhere on the premises, a microwave, a balcony, and no running potable water in the rooms or water fountains anywhere on the resort. This means we had to buy bottled water every day when we went out because the tiny refrigerator doesn't hold much and isn't very cold. The lack of a balcony means we have no place to put our wet cloths or our sandy shoes when we return from the beach so the sand naturally transfers all across the tile floor and eventually gets mixed into the bed sheets. It just blew my mind that there would be a hotel right on the beach without a balcony or even the ability to open a window or sliding glass door to hear or feel the ocean breeze. That's the whole point of beach front. Literally every other hotel in the surrounding area has open balcony areas. The lack of air flow or ventilation meant there is always a lingering smell of some sort, either from damp clothing or from whatever food was eaten the day before. Oh, and there are ants. Not many, but at night the kids were complaining because an ant or two would walk across their face while they were trying to watch TV and it scared our little one so much he couldn't sleep all night. The ceiling was also not very sound proof as we could hear the residents upstairs constantly stomping their feet. 5. Most disappointing is that there was really no communication from the staff. When we arrived we were never given any instructions, a map of the facility, a brochure of any kind, or any direction on what the ”resort” consisted of. Every other day I was finding out new things that the staff should have told us when we arrived. From walking around by ourselves we quickly realized there were no real amenities. We found out on our sixth day of a 7 day vacation that there is a ”fitness center” behind the resort that no one uses. It consists of a couple pieces of worn out equipment and some light dumbells. There is no salon, not even a
Hotel muito, muito limpo. Ar condicionado da acomodação excelente. Amenidades do quarto de boa qualidade (e cheirosos). Recepção atenciosa e prestativa. Funcionários muito gentis. Garagem coberta com poucas vagas mas há espaço pra estacionar em frente ao hotel. Café da manhã pode melhorar muito: falta variedade (1 tipo de bolo, 1 tipo de suco, 1 sanduicheira etc); falta reposição eficiente, principalmente próximo ao horário de encerramento; funcionários não informam que é possível solicitar tapioca, ovo mexido e não há nenhuma indicação nas mesas ou no restaurante sobre essa possibilidade (o hóspede descobre ao ver outras pessoas solicitando); porta pra varanda não é automática sendo difícil abrir e fechar segurando xícaras e pratos.