โรงแรมใกล้กับ ＂Azərnəşr＂ məktəb ləvazimatlarıในบากู

You don’t get what you pay for. The prices are similar to London and Dubai, but the service is diabolical. The management seems to have collapsed now that it is no longer a Jumeirah resort but a local hotel. The only thing that seems to have remained from the Jumeirah days are the prices of everything, from rooms, to food, to activities. Poor service: Breakfast: whilst there was a ‘spread’, compared to other resorts it was limited, but perfectly adequate. The real issues were a lack of basic service and hygiene. Every day we had to deal with missing or dirty cutlery or napkins. Pepper dispensers not working Poor In-Room Dining: took over two hours to deliver 3 bowls of french fries. Poor telephone response: we had to call so many times for them to pick up and usually don’t even bother picking up, both at room service and even front desk in the evening. As we were leaving, we tried calling the front desk to send a bell boy, however, after many attempts with no response we just took our luggage down ourselves, including a push chair and children in tow! Poor restaurants: Way overpriced and food was okay but undoubtedly below what you expect for the price (expect to pay London restaurant prices). Poor variety and quality of food, very repetitive menus across the 2 restaurants and in room dining. No poolside service for food, just drinks. Often takes an hour to be served after ordering. Not providing simple things such as cutlery, napkins, spoon for stirring tea etc. Poor English: They often don’t understand simple requests. This sometimes escalates to them grunting and being unnecessarily rude. It is clear the staff have VERY little training. Poor Wifi: internet connection cuts out regularly, once for most of the day. If you need reliable connectivity for work or other purposes, carry a backup mobile wifi router (MiFi) with a local SIM card. Cancellations: bowling alley not working (for a year apparently), so very little to do when it rains. Unreliable front desk: the day before departure we booked an airport transfer, as we didn’t want to risk not getting a large enough vehicle for our family of five and luggage. However, the next day at check out, they had no record at all of the booking made the previous day and scrambled to get whatever car they could. To give some credit, they then provided that transport complimentary. Water park: this was the best managed aspect of the resort. Whilst there are many slides for small children, unfortunately the larger rides are not comparable to other water parks and teenagers may get bored quickly. Overall: Sadly, as things stand we cannot advise anyone to go there! They are pricing the resort as a top destination but the service and amenities are nowhere near that standard. Do not make the mistake we made of thinking it would still be of Jumeirah standard, it is not! Also, don’t believe the facilities they list on their website. When we put our concerns to the front desk manager, he

I don’t normally take the time to review places but considering that they market themselves as a 5 star hotel I want to make sure other people considering this hotel know what to expect at least. For context We stayed in this hotel for a week as a family (2 kids) in a connecting family room. First off when we arrived and checked in, the guy at reception said they would check our documents and to please wait in their restaurant. We ordered some drinks and waited. Meanwhile suddenly they start blasting Indian music so loud in the restaurant (it was only us and another family there) that we had to go ask them if they could please turn it back down again. I don’t know for who or why they put the music on so loud. This also happened when we ate breakfast one morning. After maybe 20 minutes we went to ask reception how check in was going and were only told that “they were checking”. We decided to go and get some late lunch since we didn’t know how long we needed to wait for them to “check” whatever they were checking. If the room wasn’t ready, it wouldn’t have been a problem if they simply said so and gave us a time frame for when it would be ready. But this was a taste of the service to come unfortunately. We had a connecting family room that had one bathroom to share. The master bedroom had only a window which was a small and by the ceiling facing out into the hallway (so no external window) which meant it was like sleeping with lights on all night as the hallway light were always on. In this case perhaps a curtain for that window would be good or installing sensor lights in the hallway so the light isn’t on unless someone is there. The rooms were SO warm and when we went to check about the air conditioning they told us it wasn’t working or they didn’t have it. (Not sure which was the correct answer) They couldn’t give us a straight answer. They told us the heating had been on the night before but that they had now switched it off and allowed for “air” instead. So whatever control you have in your room is basically useless. When we asked if they could allow for the air conditioning to be turned on they just told us they would sort it out but nothing got done. We had to sleep with the only external window open during the night so at least our kids could be more comfortable. Other important things to note - we got 2 towels for 4 people. We asked them to bring 2 more which wasn’t done. Only when we saw a cleaner outside in the hallway one evening (3 nights into our stay) did we get 2 more. - there was no cleaning the whole week. We asked for more water, asked if someone would come to at least remove the garbage and they told us they would send someone but never did. - as shown in the photos, one of the single beds was broken underneath. - several sheets/duvet covers were broken, one example shown in the photos. - there was cigarette burns on the double bed headboard despite it being a non-smoking room. Shown in photos. Also the bathr

We arrived on the 22 and was welcomed by ismail and checked in by shams from reception both were super nice and instantly gave us one of the best first impression any one can ask for. Our first day we had shawarma from black city and it was the best shawarma we ever had and made us go back again for the taste of it several times. Definitely recommend every one to try. We had the best service by our special favorite orkhan who was super friendly and the team made sure we get the best service. We had to just look once and literally the staff comes running to help. 10/10 for the attentiveness and details of the black city staff. We tried green house but the food is same as white city. Would have been amazing if they had a different cuisine than white city. We had the best shisha made by Hussain who was very kind but didn’t get the same smile and sweetness from the other staff in green house. Service was not bad but as we had an amazing experience from black city where all the staff are super attentive was a little down fall. We had dinner in white city and couldn’t order anything else after we tried the honey baby chicken which was absolutely delicious. We also had lunch twice in white city but the service was super slow due to lack of staff but David while we noticed it was definitely a time of rush he had done amazing while doing the service with a very energetic smile and a very positive vibe. The hotel has a beautiful steam room, sauna and a pool. I met gulshan from spa while I went for sauna who always was super attentive kind with a gorgeous smile. It is beautiful to go for a walk out side the hotel as it’s near a park with ocean views. We had met amazing locals as well as everyone we met were super kind. The hotel has beautiful garden and greenery around the property. We usually take pictures in every country we go but we fell in love with the gardens and the colours around we took pictures just out side the hotel. Lots of mini butterflies and just super pretty and beautiful colorfulness around the hotel. The rooms are spacious and if you love mirrors this would be a perfect place as the hallway to room are filled with huge mirrors. The only problem we faced was that the hotel didn’t have a eu plug and we had to take a walk to get them on the first day but other than that didn’t have any issues. Lastly was checked out by Orkhan from reception who was funny and sweet asked us about our stay and had a good last impression as well. All together a great team at marriot and definitely would recommend to stay as the hotel is beautiful with amazing facilities and to top of has amazing staff with delicious food. Personally this was the best vacation 💕

”I would like to express my gratitude to Mr. Basher and the staff for their exceptional assistance during my stay. The room was impeccably clean and spacious, offering a comfortable size . Moreover, the location was superb, situated right in front of a beautiful garden and a bustling market. I highly recommend visiting this place to anyone seeking a pleasant and convenient accommodation option. Once again, I extend my heartfelt thanks to Mr. Basher and the entire staff for their outstanding service. I am certain that future visitors will have an equally enjoyable experience.

มันเป็นสถานที่ที่ดี การรักษาที่ดีเมื่อเช็คอิน แม้ว่าอาหารจะล่าช้าเล็กน้อย แต่ทัศนคติและการบริการก็ยอดเยี่ยม ราคาโรงแรมเป็นหนึ่งในโรงแรมที่เหมาะที่สุดในบรรดาโรงแรมอื่น ๆ ในประเทศ แนะนําสําหรับผู้ที่เดินทางกับครอบครัว

ฉันทําโทรศัพท์หายโดยแท็กซี่ ผู้จัดการล็อบบี้รู้สึกว่าฉันช่วยฉันหาแท็กซี่ในแอพผ่านความสัมพันธ์ และโทรศัพท์มือถือก็ส่งกลับให้ฉัน

I stayed here during my stay in Baku and was really impressed with the hotel. The service at reception is warm, welcoming & helpful. The room was located on the 5th floor and well presented & very comfortable bed (which I needed as I was exhausted after sightseeing and travelling from neighbouring Georgia). The breakfast is plentiful and the hotel is located 5 minutes walk from Nizami Street & 15 minutes to the seafront. I would stay here again!

When I checked in I was told the door is broken so I could not open it with the electronic key and they'll open it, but it's gonna be fixed the next day. Of course it was never fixed and I had to ask the staff to open it for me every time. Felt REALLY awkward. Then some day some random woman (she was working here I believe) just opened my door and walked in while I was in my room at midnight, saw me, said sorry and run away. What was that I have no idea, but it kinda gives you an idea about their take on privacy. The TV was not working, because the cable was literally torn apart, the WiFi broke down several times and one time it was more than 24 hours. The showerhead was broken, the water from the shower never went the way it supposed to, but straight to the floor, the toilet was not really attached to the floor (thankfully it was attached to communications). With that being said, I still think the hotel is okay for the price, the room was nice, big and clean and had a personal balcony and the staff were really friendly.

เป็นโรงแรมที่สะดวกและสะดวกสบายที่สุดในย่านนี้ ฉันรู้สึกเหมือนอยู่บ้าน บริการดีเยี่ยม ความสามารถทางภาษาที่ดีของพนักงานต้อนรับ

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