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คำตอบจากที่พัก: Bonjour, Merci d’avoir pris le temps de partager votre expérience. Nous sommes ravis que la propreté de l’établissement, notre emplacement proche de la gare et le service de consigne à bagages aient contribué positivement à votre séjour.Nous sommes toutefois désolés pour les désagréments rencontrés concernant l’insonorisation, la fuite dans la douche et le chauffage insuffisant. Vos remarques ont été transmises à notre équipe technique afin que ces points soient vérifiés et corrigés au plus vite.Nous espérons avoir le plaisir de vous accueillir de nouveau et de vous offrir une expérience pleinement satisfaisante.

คำตอบจากที่พัก: Thank you for taking the time to share your impressions, although we regret that your stay did not fully meet your expectations.Our hotel is indeed located on the outskirts of the old town, in a quiet and popular area, about 10 minutes' walk from the historic centre - a compromise that many travellers find pleasant for combining tranquillity with easy access to the sights.As far as in-room facilities are concerned, we offer simple, functional comfort, with a balanced approach to value for money. However, we have taken good note of your comments about the kettle and fridge - features that we will consider adding to better meet the needs of our international clientele.As for car hire, it's true that most agencies are located around the TGV station, a few kilometres away, which is common in the region. Prices vary according to periods and availability, independently of our establishment.We are pleased that you appreciated the cleanliness of the premises, as well as the proximity of the supermarket, which is indeed very convenient for our visitors.Thank you again for your comments, which help us to improve.Yours sincerely

คำตอบจากที่พัก: Thank you so much for your positive feedback! We are delighted that you enjoyed the cleanliness and comfort of the room, as well as the peaceful surroundings.The location close to the station and the tramway is a real asset, as is the view of the ramparts, which many of our guests appreciate.We will pass on your compliments to our team, who will be happy to have contributed to making your stay enjoyable by advising you on local sites and good addresses.

คำตอบจากที่พัก: Bonjour, Merci d’avoir pris le temps de partager votre retour.Nous sommes ravis que vous ayez trouvé le niveau de confort conforme à vos attentes pour un hôtel Ibis 2 étoiles, et que l’espace ait été suffisant pour deux personnes.Effectivement, nos chambres ne sont pas équipées de bouilloire ni de réfrigérateur, ces équipements faisant généralement partie des prestations proposées dans des hôtels de gamme supérieure comme Mercure ou Novotel . Cela dit, notre équipe reste disponible à tout moment pour vous aider ou vous orienter vers des services complémentaires si besoin.Au plaisir de vous accueillir à nouveau très prochainement.Bien cordialement,

คำตอบจากที่พัก: Dear,Thank you for taking the time to share your experience. We’re glad to hear you appreciated the quality of our service. However, we sincerely apologize for the inconveniences you encountered in your room, especially the plumbing issues and the resulting unpleasant odor. This is not the level of comfort we aim to provide our guests. Please rest assured that we have passed your feedback to our maintenance team to address these problems promptly.We hope to have the opportunity to welcome you again and provide you with a stay that better meets your expectations.

คำตอบจากที่พัก: Hello,Thank you for taking the time to share your feedback.We’re glad to hear that you appreciated the hotel’s location next to the historic city walls, as well as the convenience of the free parking — definitely a real asset for our guests.We also take note of your comments regarding the room amenities. It’s true that the rooms currently do not include a kettle or a refrigerator, and we understand that this may have caused some inconvenience. Your suggestions are valuable and will certainly be considered as we work to improve guest comfort.We hope to have the pleasure of welcoming you again on a future visit to Avignon.Best regards,

คำตอบจากที่พัก: Bonjour, Nous vous remercions d'avoir pris le temps de nous laisser un super commentaire à la suite de votre séjour.Au plaisir de vous accueillir à nouveau bientôt.Cordialement.

คำตอบจากที่พัก: Hello, Thank you for your feedback ! We are delighted that you enjoyed our location and value for money.Your satisfaction is our greatest reward. We hope to see you soon !Best regards

คำตอบจากที่พัก: Merci beaucoup pour votre retour ! Nous sommes ravis que l’environnement, l’hygiène et la qualité de service aient été à la hauteur de vos attentes.Au plaisir de vous accueillir à nouveau très bientôt !