Holiday Inn Express & Suites AUSTIN DOWNTOWN - UNIVERSITY by IHG

It was a bit confusing finding the check in, as it was on Red River Road (the Indigo hotel entrance). I think this is temporary, and once you have checked in you can use the Holiday Inn entrance too. The staff were very friendly and we checked in quickly. The room was large and clean. The bed was very comfortable and the shower was good. The room also had a microwave and your can get a coffee maker from reception. Our room (524) had a good view over the city. Breakfast was good, with cereals, bread, waffles and hot food options. The hotel is walking distance to the Capitol building, which is well worth a visit. If you leave or arrive by flixbus, the hotel is just 2 mins walk away from the downtown stop.

The room was great! There can't be service if no one is at the counter. This place is so confusing. Indigo has one side and everyone has to check in there. No one is on the Holiday Inn Express side. Let's just say lots of walking and trying to figure out where to go good luck! The free breakfast was just ok. If they gave me a room credit I would stay here again, they at least owe that. Parking is a rip off, almost $50 per night!!

Great location , friendly staff , delicious breakfast and excellent spacious 2beds room We loved our stay

The hotel was in the best location downtown. I was able to easily find street parking next to the hotel with the city meter. I stayed Sunday and parking was free but the main entrance was locked due to construction I believe. My only “complaint” is having to access the room via another hotel, but it was manageable. I was able to walk to popular spots like 6th street in minutes and walked to the Moody Center for a concert. There were many places to visit nearby with many attractions nearby. Overall great hotel!

Its really cool and cozy and have great yummy taco nearby

I would give my stay with this hotel 10/10. The location is central to everything. The hotel is super clean and well maintain. The amenities is self service and it makes you are at home. I will certainly come back if I will be in Austin again

Building entrance to lobby was a little confusing as it’s not directly on the ground floor. Getting to the room after checkin is not as convenient. Parking rates are higher than usual hotels, but it’s downtown prices. The AC unit in the room is loud. The nice part about the hotel is that it’s close to the University campus.

Check in is very confusing, the lobby is very hot, I ordered chocolate covered strawberries a few days ahead of time and I had to cancel them because of how long they were taking (checked in at 3, left for the evening around 6), parking is not reasonable at all and I was charged twice. Room was clean and front desk staff was friendly.

Spacious room. Free breakfast in the morning. The hotel is not super new and the air-conditioning is very noisy but aside from that I had a good time since I could sleep comfortably with the AC off at night