We had a refurbished room which had a view out to the city. Room was a nice size and beds were comfy. There is NO aircon at this hotel. The room was so warm and stuffy we had to open out the window full all day and night. Would be ok in the winter but unbearable in summer and no fan! Staff were all very young and they weren’t that friendly. I booked a treatment with the spa and found it hard to access it you had to walk through the gym where people were working out and she. I asked the receptionist she basically shouted at me and pointed at a door when I got into the spa there was no one there and over ten mins had gone by before the girl came. Out of the room to greet me. The therapist was a lovely person but talked throughout the whole treatments which is exactly what I didn’t come to spa for. The breakfast was good and replenished right up to 10am but staff couldn’t wait to take your plate off you. The restaurant bar food was expensive for what it was and I personally didn’t like it-we ordered scampi and it was very greasy and was made with frozen prawns and just was thrown together…definitely not hotel standard. Room service was a joke and terrible. I rang at half 9 they didn’t have anything advertised no pizzas no fries nothing only had cold sandwiches I asked could I have a toastie they said no the oven was broken? We paid 30 pound for two cold ham sandwiches and two cokes we should have got a food delivery but I’ve had a hotel room service before and it’s usually restaurant quality. It also took about an hour for them to come up with two sandwiches. I don’t think I would stay again or use the spa again but overall it wasn’t terrible for what we paid.
Hillview Lodge offers top-notch services and amenities, ensuring guests experience utmost comfort. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel.Visitors can take advantage of complimentary parking directly at the hotel. The hotel maintains a completely smoke-free zone, providing a breathable atmosphere.
This was my first trip to the area and my colleague and I had a reservation. Although the establishment closes at around 21:00 in the week, the team knew that we were arriving and we're so kind as to keep the bar and kitchen staff on extra in order to accommodate us. The warm welcome, late service and 'We can't let you go to bed on an empty stomach' comment was reassuring and greatly appreciated. (Thank you!). In my opinion, the room was on par with any Premier Inn or Travel lodge that I've ever slept in except, for the pillows and bed were the best that I'd slept in for a good while. Do you know when your alarm clock goes off and you just want to roll over and grab another hour? Cohannon absolutely did that for me!! I've not long got back home but I'm so looking forward to going back to visit and experience the warm welcome and relaxed environment. Cheers guy's for a great introduction to Dungannon and the surrounding areas 👍
Found this hotel last minute and it was fantastic. The room was superb with a lovely bathroom. Staff were friendly and professional, both in the restaurant and again at breakfast. Especially Mandy in the morning. Dinner in the restaurant was excellent. Highly recommended. Five stars all round.