I’d give it 6 stars if that were possible. From the moment we checked in we knew this was a top notch property. The front desk staff are incredibly professional, friendly and go out of their way to assist wherever they can. Housekeeping is exceptional and the turndown service at night is just wonderful — always leaving us bottles of water and chocolates by our bedside tables. The bathroom towels were luxurious and changed daily, the water pressure in the shower was delightful. Our junior suite was very comfortable and restful and we had a lovely balcony view of the Plaza del Castillo minus the noise from the street down below. In short, we had a WONDERFUL week in Pamplona and this establishment deserves its #1 spot hands down. Muchísimas gracias al Gran Hotel La Perla, lo pasamos de cine. Hasta la próxima.
Went there during the running of the bull festival so room was extremely expensive. I would not rate it as 4 star as some 3 star hotels are as good & provide better facilities. It does have a gym & sauna & restaurant & bar. Room is standard size, a bit dark because the lower half of the room is painted dark grey with a big dark picture above the bed head. I would say bathroom has been renovated but not the bedroom. Study table & chair look old. Window faces a wall on the 5th floor. 2 bots of water & 2 small bots of white wine & a pkt of soft jelly lollies are welcome gifts. No coffee/tea making facilities so I requested for a kettle with some tea/coffee. A kettle was provided with a couple of teabags, no coffee & some milk for 1st night. No more stock was replenished even though we stayed for 3 nts. I suppose I would hv to keep requesting for more stock, Housekeeping is done everyday but towels not changed everyday like some hotels. Hair/body wash in one is provided but no hair conditioner like most hotels in Europe. No face washers provided unless requested. No iron or ironing board. There’s a safe in the room & a sml fridge. Aircon works well. TV is very small. Remote control is very hard to press to change channels & we just manually had to press buttons at the back of the TV. Went through a lot of channels but I don’t think there’s any English channels. Tried to take a picture with the bull placed at the front of the hotel without even touching it or close to it but a couple of the staff got into a fit. Pretty unpleasant.
We had a twin room (on a tour) facing the street but there was absolutely no noise. The windows were double glazed and easy to open. The room was spacious enough to open two suitcases without tripping over each other. The beds, although they seemed hard, were remarkably comfortable. The bathroom was a good size, shampoo, body wash and soap provided. Towels large and the shower over the bath was a good size, good water pressure and a welcome change. Breakfast was great. No cereal but hot choices as well as breads, hams,cheeses. Nice hot coffee that doesn’t come out of a machine. One issue was the lifts and this is just being picky. They stop at floors you didn’t request, they close VERY quickly and will continue to close even if you stand in the doorway. And they really are tiny! However would definitely recommend this hotel.
We have stayed at this hotel every year for the last 8 years when it was the Alma and the standards and service have always been excellent. Sadly, this is no longer the case having been taken over by Eurostars. The reception staff were as delightful as ever checking us in. The first shock came when we were told that the spa is no longer free but subject to a charge of 15 Euros per person for 1 hour. The spa was never busy so I can only conclude that this is a money making exercise by the new owners. If they did want to limit numbers they could simply employ a booking system without the need to charge. The better news on check-in was that we had been upgraded to a room with a terrace rather than just a balcony. The first task on arriving in the room was to make a coffee (no drink offered at reception as there always used to be). There was no milk in the room (and no complimentary water, only some in the fridge costing 4 Euros), so I rang reception to ask if they could bring some to our room. This quickly arrived but the receptionist was rather embarrassed to tell us that on this occasion there would be no charge for the milk but if we requested any more, there would be a charge. We could go to the bar ourselves and collect some if we wished. Not the sort of service we had when it was the Alma. The terrace had no furniture at all so I asked where this was. Apparently none of the rooms had any outside furniture. The previous owners had taken these items away and in the subsequent 3 months, the new owners had, apparently, been unable to source any outside furniture. The terrace was useless, therefore, unless you wanted to sit on the ground. We did pay to use the spa but had no bath robes in our room. Only when we arrived in the spa did we see someone else with a bathrobe. On checking with reception, it appeared that we should have had some in our wardrobe. The receptionist quickly found us 2 robes. If the hotel is now charging to use the spa, I would expect it to be in excellent condition. Sadly, 2 of the three shoulder jets were not working and, once again, there was no water available as there always used to be. We ordered food at the restaurant for our evening meal and I then asked to see the wine list only to be told that they didn't have a wine list but the waiter could recommend some to us. Just in time, we stopped him opening a bottle costing 45 Euros. A restaurant of this standard with no wine list seems extremely odd. In the morning, we went for breakfast and were asked our room number and told it was a buffet breakfast. We had several items from the buffet but I could not find any yoghurt. I was told they had none until some more was delivered. It seems very strange that a hotel of this standard should fail to keep supplies of such a basic breakfast commodity. No one approached us during our time in the restaurant to offer any other food for breakfast. On finishing I went to reception to ask if they had stopped
The NH Pamplona Iruña Park hotel was recently renovated in 2016 and is set in the quiet San Juan district of Pamplona. Nature lovers will be happy to find the Yamaguchi Japanese-style Park nearby and enjoy the 20-minute walk to the center through the green Taconera Gardens. Guests will be close to the famous Pamplona bullring, the Cathedral and the old city walls as well as tapas bars, restaurants, and shops. There is a total of 213 rooms at NH Pamplona Iruña Park, many of which come with great views over the surrounding city and green spaces. The decor features neutral colors and the rooms have a chic contemporary feel. Each comes with free Wi-Fi and a TV. The breakfast is a delicious affair with a wide variety of options for everyone’s taste. Even the kids will be excited about breakfast, since the buffet features special seating and dishes for children. For lunch and dinner head to the Gayarre which serves typical Navarran specialties from tapas to full meals. Cafeteria Bayona is another great place to unwind with a fragrant Spanish wine or your favorite cocktail. The hotel has a gym on the 11th floor. There are also 15 meeting rooms for up to 1300 people.
ผผู้เข้าพัก2023.01.30
We were driving from France to Spain and needed a nightly stop-over. Having been pleased with NH Hotels in the past we gave this one a try. Easy access to and from the highways, covered parking, spacious, comfortable and clean rooms and a good breakfast. Our only complaint was their free WiFi which we weren’t able to access. Family friendly as well.
A one-week rental during San Fermin Festival served my husband and I very well. The efficiency kitchen was super helpful due to the length of stay and not wanting to walk far to a tapas place. However, pillows were non-supportive and seven kitchen items listed on the inventory sheet were missing. Had to wait one night for an extra pillow, never got the missing kitchen items and therefore had to function with only two drinking glasses. they ask guests to take out their own trash! After a couple of huge rain storms, we heard loud dripping within the wall behind our bed near our heads. Virtual reception apologized for the inconvenience but noted that was the way the building was constructed. We had to move our bed to an opposite wall and rearrange side tables. The fact there is no one in the facility helping guests in person with any regularity added to the frustration. ”Virtual” reception is a big failure. Also, there were so many blinking safety lights we had to cover them with stickers to get a good night's sleep. Crucial since hubby was running with the bulls early in the morning!