Otherwise amazing hotel plagued by rude staff and tour buses. First, this a hotel is used by Americans in bus tours - expect hundreds of them any given time. Second, the staff is incredibly rude. We had an issue with our keys and the reception employee, Ana Belen, refused to help us or even try to understand the issue. TV turned up by itself in the middle of the night. The toilet flush situation is terrible, there is simply no pressure. The good thing, hotel is nearby the Cloud Reserve, breakfast is good and pool looks good.
The Trapp Family Lodge Monteverde is an ideal spot for travelers wanting to discover the city. The Trapp Family Lodge Monteverde is an ideal choice for travelers who want to take in the sights and sounds of Monteverde. From the hotel, Fortuna Airport is approximately 126km away. Traveling to and from the airport is easy with Fortuna Airport located approximately 126km away. There is no shortage of things to see in the area, with the Monteverde Cloud Forest Biological Preserve, Danilo Brenes and Ficus Trails all nearby. When guests have some time on their hands they can make use of the onsite facilities. This Monteverde hotel provides parking on site.