Stayed twice in July and August for 8 days each to be near family in crisis. Amazed that no breakfast (or even biscuits) available for such a huge expense. Paid £240 per night on ******* in August only to discover the restaurant had closed without alerting us. Room small, dark, poorly serviced, unclean, poorly maintained and shower without grab rails. Manager eventually gave us a bottle of wine and sob story but unable to gain deserved financial recompense. Clearly an hotel in trouble. Check before you book. Feel utterly cheated.
แปล
ผู้เข้าพัก
เข้าพักเมื่อ มิ.ย. 2023
ทำงาน
2.0/5
โพสต์เมื่อ 29 มิ.ย. 2023
Very disappointing. On arrival discovered that the restaurant was closed for 2 days and breakfast was not available at all for the 3 days that I was there. Room was not serviced, there wasn’t even any water left in the room. I was informed this was due to severe staff shortages. Due to the high price and the very misleading website I would never recommend this hotel to anyone. Such a shame because the hotel has so much potential.
แปล
ผู้เข้าพัก
เข้าพักเมื่อ ม.ค. 2023
ครอบครัว
5.0/5
เลิศมาก
โพสต์เมื่อ 7 ม.ค. 2023
We haven't stayed here since before the pandemic. We come up to visit family. The room we had was quite spacious and well-appointed. The main lobby has a gas fireplace but it's not a place that really invites lounging. Staff is all very friendly. The bar is not to be missed, thanks to Alex, the bartender! He is friendly and charming. And skip dessert while you're out and have the warm chocolate cake and a cocktail at the bar while you chat with Alex.
แปล
ผู้เข้าพัก
เข้าพักเมื่อ ธ.ค. 2022
ครอบครัว
5.0/5
เลิศมาก
โพสต์เมื่อ 19 ธ.ค. 2022
We immensely enjoyed our stay at the newly renovated Andover Inn. From the moment we arrived, we were welcomed as royal guests by the Inn’s attentive staff and manager extraordinaire Brian. Thanks to Brian’s impromptu American history talk, we learned about the notable guests who visited the Inn and the illustrious history of Phillips Andover Academy. Brian also made our visit most memorable by suggesting we visit the nearby Addison Gallery. Highly recommend, the superbly managed Andover Inn.