Spent my birthday during Hurricane Milton here in Courtyard Marriott and although I absolutely would have loved a typical birthday with cake, friends and family; between the Courtyard’s sturdy structure and the Gentleman at the front desk Caden keeping us all safe and well managed, I couldn’t ask for more on this particular birthday!!! Thank you to Caden and Courtyard for keeping us safe, comfortable, and calm during Hurricane Milton! Also to the rest of the courtyard staff and maintenance, we saw everyone hard at work keeping everything running smooth and professional under the pressure of the storm. I absolutely recommend staying here!
I was their attending a weeding the rooms were very clean amenities were also on point clean and relaxing it welt like a home away from home from Gabby,Janez and Pedro in the front seat with 5 star ⭐⭐⭐⭐⭐ service as well as Evans breakfast attendant was really cool and pleasant.. and how can I forget about Tasha the bartender she was great to talk to and made me a fantastic margarita..I would recommend this Hilton if you need to stay in the lake Mary area they get 5 star quality of professionalism and made me feel like home for my 4 day stay... Thank you
ผผู้เข้าพักFirst time there. Construction volume imposed some on business meetings. Suite afforded additional meeting space that was needed and functional. Room was clean and w comfortable bed and nice lake view. The complimentary happy hour was enjoyed and served w a smile. Breakfast was very good and with many options to suit any appetite. The location is convenient to I-4, but the traffic did not present a sound issue for this light sleeper. Lunch at the steakhouse would have been a great option, but was not available. The lake promenade and surrounding venues were welcome respites after long days of work. We prepaid in full but at check-in the gentleman at the desk requested payment. He went into a backroom to inquire and came out w the same communication. I called my manager who spoke w the gentleman about the prepayment including, assurances there would be no problem. My manager had to leave home and drive into work on her day off to obtain details to provide to the gentleman. Around this time, Dani became available and offered to help. She quickly located the reservation, noted it was prepaid and she checked me in without any difficulty. Reason for declaring this incident is so that you can provide training required for the gentleman and whomever he was consulting in the backroom. Both were misinformed and may provide improved service w training.
ผผู้เข้าพักFor an unexpected trip to FLORIDA it was definitely a decent stay. Would recommend and look forward to see the remodel. We would definitive back for a second stay if need be. Hope this was helpful to u!
My stay at Days Inn and Suites was very short, only for business. For the price it was suitable, you get what you pay for. Check inn was easy no issues. Good customer service from staff. Rooms are being renovated, which is a plus. Bed was comfortable but smelled of cigarettes w/ cigarette burns. Other than that, the stay was quiet.
The hotel is being renovated, I knew it was a bit run down so I paid the extra money to have a remoduled room, when I went to go to bed there where roaches on my pillow and in my bed, when I ask front desk if I could speak with management the next morning about it he said she would be back tomorrow, I had wanted t to move to another room at a discounted rate for my troubles instead I got the cold shoulder, aweful hotel