Well this place was totally ridiculous it really went down hill since me and my husband stayed there several times was much nicer. This room was a joke first of all the alarm clock didn't work, there was no blankets on the beds and the comforters ****** they wouldn't stay up on your body while sleeping they slid right off, sounded like there was a heard of horses above our room jumping all night then I went to pick up the phone to call front desk to ask for a blanket and the phone didn't even work and I have a heart condition if I needed help or assistance I would of died because I couldn't call for help then we saw bugs I'll say this I will never ever go there again and will not tell my worst enemy to go there oh forgot the heater ans AC didn't work properly either the whole place and room and experience was horrible except I had a wonderful time less the whole lousy room thing .
A fire alarm set it up so we were kicked out for a few hours. They should have done something to apologize for that…..a free breakfast….something for the inconvenience. We paid for the off menu breakfast……mistake. Food was sad. Poached eggs served in a bowl with water…eggs barely cooked. Coffee cup not clean. Service was ‘ meh’ the first two days….deteriorated on the third with mistakes by the waitress causing a long wait for our order to come out. We should have just gone to the Red Robin or the Waffle House which are both next door. Room was fine. And front desk staff were nice.
Absolutely wonderful stay, I can't say enough great things about the place. Stephen the general manager went above and beyond to make sure that our stay was good. The pillows and beds were comfortable. The place was extremely clean with everything that you would need for your stay. They have an on staff valet service, which was very timely and inconvenient for just a small up charge. The Rooms were very quiet. We did not hear any outside noise, although we knew that hotel was at capacity.
The check-in was fast and pleasant. The attendant even asked for my room preference and made suggestions. We were provided a list of the eateries in the area, which was very convenient. There was an unpleasant odor in the room at first, but nothing that the spray I brought with me couldn't fix. Everything met my expectations, except the lack of hot water. A nice hot shower would've been great after hitting the slopes. I'm not sure what the issue was, I was too tired to complain and seek resolution. I'd stay here again, but the next time, I will confirm that the hot water is available on arrival.
My family and I have been here for a couple months due to the pandemic and when I tell you that all we get treated here is with respect and humbleness. The owner is really stepping it up fixing everything in this building I’m so glad that someone bought this building and did an amazing job with that it’s very very clean. I have a four-year-old and I am very protective of my child my safety here also and it’s really quiet and safe here. I would definitely recommend to families! No other place Made us feel like family. Except here it’s nothing but family and humbleness.