โรงแรมใกล้กับ Pegadas de dinossauro, Alcobaca

Este hotel simplesmente não funciona. Nada funciona. Começo por dizer que não sou o tipo de pessoa que escreve más reviews só porque sim até porque prefiro escrever quando é uma boa experiência. Reservamos 2 noites e se pudesse voltar atrás nem uma teria reservado. Ao check in fizemos o pagamento total da estadia e pedimos para marcar para o dia seguinte 1 massagem, o que ficou marcado. No dia seguinte liguei para a receção para confirmar as horas e qual não foi o nosso espanto quando dizem que a massagem nem devia ter sido marcada pelo rececionista da noite sem falar com o colega (massagista) primeiro. Ou seja massagem cancelada. Mas tudo bem. O quarto não é confortável, o estofo da cama está a desfazer-se e assim que abri a cama tinha 2 cabelos enormes. A limpeza é péssima. Hotéis de 2 estrelas tem mais conforto. Spa: é SURREAL. De tão mau. O jacuzzi e a cascata só está a funcionar 2 minutos de 15 em 15 minutos. A água é fria tendo em conta a temperatura ambiente . O banho turco e a sauna para funcionarem é preciso solicitar 15 minutos antes da utilização. Repito surreal. Pequeno-almoço: Funcionário passou no meio da sala com um saco do lixo vindo da cozinha….. Comida no hotel: não existe. Como é que é possível um hotel de 4 estrelas não ter comida para além do pequeno almoço. Nem um pacote de batatas. Sim porque até a máquina de vending está fora de serviço. Tendo em conta que a localização não tem grande oferta o mínimo era servirem snacks no bar. Repito nada funciona neste hotel. Servem jantares se reservar até às 11h00 da manhã mas também não é feito na cozinha do hotel. Como nós não reservamos até às 11h00 pensamos em ir até ao bar pedir um snack e uma bebida mas qual não é o nosso espanto quando indicam que não é possível porque o colega faltou. Agora eu pergunto. Com apenas 1 mesa a jantar na sala, o colega da cozinha não conseguia fazer 2 sandes e servir um copo de sumo ou água? Muita falta de vontade. A funcionária que estava na receção nada fez para ajudar, podia ter servido pelo menos as bebidas no bar mas mais uma vez, falta de vontade. Como é que é possível num hotel de 4 estrelas não vender comida para além do pequeno almoço e o jantar que tem de ser reservado às 11h00? Só queríamos um snack, uma bebida, qualquer coisa. Não gastem o vosso dinheiro aqui. Era suposto serem 2 noites para relaxar e foi tudo menos isso. Tem infra estrutura mas os colaboradores não tem vontade e a falta de atenção com os clientes é lastimável. Espero que não seja apenas mais uma reclamação (na receção estavam mais pessoas a reclamar) mas que sirva para melhorarem todo o serviço.

Small hotel in the countryside but only about 7 miles from Nazare the main resort nearby. Location is ideal if you like to dip into a resort, but you like peace and quiet in the evening. The hotel has beautiful views across the countryside to the sea. Stunning sunsets. The hotel has an infinity pool, spa and gym. The rooms are roomy enough ( there were 3 of us). Beds comfortable. Air con free and very good. Each room has a balcony area (it is a shared balcony that runs the length of the hotel) Ample free parking at the hotel. We stayed here for 12 nights (more than the average stay at this type of hotel) We paid for half board (dinner, bed and breakfast). We could choose what ever we wanted off the al a carte menu. A large bottle of water was included and one drink each eg soft drink or beer or glass of wine included with meal price. We got to know the staff in the restaurant who could not be friendlier. We also got to know the owners. They arranged with the chef different meals for us as they were concerned that we would get bored with the menu as we were there so long. The meals were delicious. Obviously they had no obligation to do that for us. The reception staff were very friendly and helpful. They researched a few things for us. Overall the staff were friendly and could not do more for us. If you want somewhere to be away from it all and feel treated, this is the place. Plenty to explore in the area eg history, museums, historical towns. But you can be back on the tourist trail in a few miles if that’s what you want. The local small town Alcobaca has plenty of history, a huge monastery, local cafes. Yet also the usual supermarkets on the outskirts.

ฉันอยู่ในสปาที่มีชื่อเสียงที่สุดในโปรตุเกส (วันหยุดสุดสัปดาห์ 1 กุมภาพันธ์) ความวุ่นวาย ความกดดันของผู้คน การเช็คอินไม่เรียบร้อย ข้อมูลการแบ่งปันที่บิดเบือนโดยเจ้าหน้าที่บางคน เมื่อเหตุผลหลักคือเพลิดเพลินกับพื้นที่ที่ให้การพักผ่อนและความเป็นอยู่ พวกเขาควรระมัดระวังในสุขอนามัยและทําความสะอาดสระว่ายน้ํามากขึ้น เพราะจุดนี้เกี่ยวข้องกับสาธารณสุข คอมเพล็กซ์ไม่ได้ทําความสะอาดระหว่าง 03/02 และ 04/02 เช็คอินเวลา 16:00 น. เท่านั้น เมื่อคุณเข้าถึงสปาเต็มแล้ว ไม่มีสปริงเกอร์ ไม่มีที่วางผ้าเช็ดตัว ความวุ่นวาย เนื่องจากมีการจัดระเบียบทั้งหมด ฉันคิดว่ามันอยู่ไม่ไกล มีสปาหลายแห่งกระจายอยู่ทั่วโปรตุเกส ขนาดเล็กกว่า แต่มีสุขอนามัยและความสะดวกสบายที่ยอดเยี่ยม

Fantastic Hotel Spa, well designed and very spacious, located in small village with all services (kids park & futball pitch, sport area, all at walking distance from hotel). You can visit the magnificent monastery (at 5mn walk) ,and also go to nazare & alcobaca at 25mn, Lot of very good local restaurants in the village (burro velho has astonishing meat),

First I'd like thank the lovely receptionist who checked us in and later offered us a ride to the village as we were walking there. I didn't get the chance thank her again. We decline as we love to walk and wander but we were very appreciative of her gesture. The hotel has a lovely view over the beach and the cliffs. We took advantage the dinner buffer which had a lot choices and all were delicious. Breakfast was also great, the bed comfy and the room cozy. We will definitely be back someday.

Fuimos a pasar Semana Santa a este hotel rural en base a sus buenas criticas de internet, y he venido encantada, nos dieron la Casa de San antonio, una pequeña casa de piedra, salon grandisimo, un dormitorio y sofa cama ,dos cuartos de baños, y tambien un pequeño jardin bien amueblado para disfrutar de ello, la cocina muy bien equipada, no le faltaba detalle, todo tiempo de electrodomesticos, desayuno muy bueno,zumo natural y la persona encargada del desayuno pendiente de que estemos bien, tiene piscina, barbacoa, salon de juegos,el personal super amable, nuestra estancia ha sido estupenda, desde luego muy recomendable. no dudeis en ir