รีวิว Emirates Park Resort

คำตอบจากที่พัก: Dear Saadasaeed. Warm Greetings from Emirates Park Zoo and Resort: We would like to thank you for staying with us. It warms our heart to know that you had a perfect getaway with us. With Emirates Park Zoo and Resort uniquely designed facilities and the opportunity to wake up with roar, and live behind the scenes experience, our guests will surely have many exciting discoveries and stories to unfold. We can’t wait to welcome your family back to the resort soon, assuring you of our personalized service and best attention at all times. Yours sincerely, Saeed Alamin General Manager

คำตอบจากที่พัก: Dear ChermaineZ1, Warm Greetings from Emirates Park Zoo and Resort: We would like to thank you for staying with us. It warms our heart to know that you had a perfect getaway with us. With Emirates Park Zoo and Resort uniquely designed facilities and the opportunity to wake up with roar, and live behind the scenes experience, our guests will surely have many exciting discoveries and stories to unfold. We can’t wait to welcome your family back to the resort soon, assuring you of our personalized service and best attention at all times. Yours sincerely, Saeed Alamin General Manager

คำตอบจากที่พัก: Dear Valued Guest Thanks for staying with the first and only resort in the heart of wildlife in middle east. It is such heartwarming to know that we exceeded your expectations, and you were impressed with our excellent service and facilities. We go to great lengths to ensure that we employ first and foremost people with great passion, friendliness, and warmth. Your kind words have been passed on to the team, this will certainly motivate us to keep creating unforgettable experience for our valued guests. We can't wait to welcome you back soon so as to be able to provide you our warm hospitality once more. Yours sincerely, Saeed Alamin General Manager

คำตอบจากที่พัก: Dear Valued Guest, Thank you for sharing your feedback with us regarding your recent stay at our destination . We sincerely apologize for the experience you had and regret that we fell short of meeting your expectations. We understand your concerns regarding the pricing structure and the additional costs for breakfast and giraffe feeding.alouth the breakfast with giraffe is completely separate exclusive experience need to be booked separately. Your feedback is valuable to us, and we will certainly review our policies to ensure they align better with our guests' expectations. Regarding the giraffe feeding experience, we apologize for any inconvenience caused by the common feeding area. We appreciate your feedback and will work to improve the experience for our guests. And please note that all our animals having strict diet where the feeding must be only in the dedicated feeding area in order for our vet team to keep close eye and monitor. Regarding the condition of the rooms and facilities, we are disappointed to learn about the issues you encountered. Please rest assured that we take these matters seriously, and our maintenance team will address them promptly. Regarding your comments about the zoo, we understand and share your concern for the welfare of the animals. We will relay your feedback to the zoo management for their consideration and improvement. To reassure please note that our destination had recently awarded accreditation from AZA – WAZA ) association of zoo and aquarium, which is highest standard world wide. Furthermore, we apologize for the disappointment with our restaurant offerings. We strive to provide quality dining experiences for our guests, and we regret that we did not meet your expectations on this occasion. Your feedback will be shared with our culinary team for necessary improvements. Once again, we apologize for the inconveniences you faced during your stay. We value your feedback as it helps us identify areas for improvement and ensures better experiences for our guests in the future. Should you choose to give us another chance, we would be delighted to welcome you back and provide you with a more enjoyable stay. Saeed Alamin General Manager