I stayed at this hotel recently and found it to be quite average. The room was a decent size, but the air conditioning struggled to cool it adequately, which was a bit uncomfortable. The friendly staff made a positive impression, always ready to assist. However, the blackout curtain didn’t do a great job blocking out light, making it hard to sleep in. Overall, it was an okay stay, but there’s room for improvement.
Definitely seen better days. Outdoor pool being refurbished, indoor pool is working but a bit gross and unheated. None of the jets work either. Dead cockroach in the swimming pool changing room, live one in my room! Pillows were dirty too, we got changed. Breakfast is bang average, they have an omelette station and also a pancake station but the latter was only available one of the days. No fruit, or any drinks except one juice and coffee. ”Hot” breakfast food was also cold. There is currently no games room working either. I would say avoid until the renovation programme is complete, a few staff mentioned the renovations.
We had a wonderful stay at Lex Hotel Cebu from September 4–7. One of the highlights was definitely the breakfast buffet—it was impressive with so many food choices. From fresh vegetable salads, puto sikwate, and main dishes like lechon belly and beef, to live cooking stations where you can request pasta or omelets, plus a wide variety of breads, croissants, and desserts. It was a perfect way to start each day.
As returning guests, we also appreciated the thoughtful gesture of receiving coupons for free drinks and a round of table pool. It made us feel valued and welcomed back.
The staff deserve special mention—they were very accommodating, always ready to assist, and made every request easy to handle.
There were a couple of minor downsides: in our room, we could hear some traffic noise from the road, although it became tolerable after a while. The basement parking lot was also a bit tight, especially for larger vehicles like our Ford Ranger. Fortunately, the staff were always there to help guide us in maneuvering, which made it manageable.
Overall, Lex Hotel Cebu remains a great choice with excellent service, delicious food, and warm hospitality. We’ll gladly stay here again.
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