Good ones
1. Nice and quality breakfast
2. Great viewing
3. Peaceful and quiet spot
4. Quality and comfy bed
Not so good ones
1. Customer service can be improved
Pros: This hotel is well maintained, clean, the facilities are good too. The scenery is amazing from the pool, the room and the rooftop bar. The breakfast is nice and a lot of choice.
The staff at the reception, at the entrance of the hotel are all professional and friendly.
Cons: The rude team of barman’s and the waitress at the main pool ! They are not friendly at all and really not polite ! I ask questions about a cocktail the barman clearly show a black face because I asked him a question, the rest of the team is the same, they don’t say hello, thank you or smile.
Not enough shuttle bus to go to Kamala.