Das Hotel liegt recht zentral, nah beim Bahnhof und alles Sehenswürdigkeiten sind zu Fuß erreichbar.
Hatte mein Zimmer im 4. Stock ohne Aufzug, ist machbar. In meinem Zimmer wahr sogar eine Klimaanlage was unter dem Dach wirklich Sinn macht . Die Ausstattung ist schon ein bisschen Retro und die Plastikauflage auf der Matratze geht gar nicht .
Frühstück war vollkommen in Ordnung und das Personal recht freundlich. Preis Leistung stimmt hier.
Booked a room with one double bed, but at check in given a long narrow room with three single beds along the walls and little space between, at the reception my claims were dismissed quite indifferently.
All the rest about the hotel was OK and even good: central location with comfortable walking distance to the main transport facilities, very tasty sumptious breakfast with friendly staff, good internet and cosy inner courtyard.
It was a perfect hotel to relax after our trip to Paris. We enjoyed comfortable bed and swimming pool with jacuzzi in it. Breakfast was also high quality. I can recommend this place
Wir haben auf Grund der guten Bewertungen gebucht, allerdings kann ich den Bewertungen nicht ganz zustimmen. Die Lage ist gut, man ist jetzt nicht direkt in der Stadt aber nach ein paar Minuten zu Fuß erreicht man die Altstadt. Das Zimmer war recht klein aber okay eingerichtet. Hätte anhand der Bilder ein wenig mehr erwartet. Leider haben wir bei der Anreise Haare aus unserem Bett gefunden. In der Dusche war schwarzer Schimmel und der Duschkopf tropfte ununterbrochen. Habe es angemerkt aber bis auf eine Entschuldigung von der Dame an der Rezeption habe ich weiter nichts mehr gehört. Fand ich sehr schade.
ผผู้เข้าพักCheck in was quick and easy. The hotel is a 10 minute walk from the airport which is OK in fine weather but not so good should it rain. There is a shuttle bus to the airport which can be booked at check in at 10pln per person.
The room was spotlessly clean with kettle and instant coffee and tea provided.
GGine GuyThank you for such a lovely and comfy stay with the outstanding service from the receptionists to the maids, the chefs, the staff, and the mechanic. All my needs and wants fully served perfectly. See you my second home in Krakow❤️❤️❤️
SsallyThe positives. The hotel was modern, well positioned from the central square, and the rooms were spotless. The breakfast was good quality with a diverse choice.
The negatives. A member of the cleaning staff walked into my room early morning without knocking. I believe she didn't realise the room was occupied. I was in my underwear in my bed exposed. It caused much embarrassment to me and her. I made a complaint. However, it was brushed aside, and there was no apology. From the staff member at reception. I ordered in food, and when it was delivered by the outside restaurant, it was left to sit at the hotel reception. When I eventually received a call from the desk via my moibile, the meal was cold and ruined. The receptionist claimed she had called my room telephone - she hadn't. Another incident with the cleaning staff, they threw my water bottle away when they cleaned the room. I asked where it was, and they went rifling through the black bags. I was totally shocked that they thought they could put my possession in the garbage.
The staff can be abrupt, Each job sector is very dislocated from the other, so it feels quite cold in the atmosphere of the hotel. If they could address the harmony of the staff, then the place would feel more welcoming.
DDavidLocation was perfect , highly recommend. Rooms were spotless, lovely and modern. The shower I miss already . Staff were very friendly and nothing was a bother . Will definitely visit Poland again and 100% will stay at this hotel.
ผผู้เข้าพัก“Bracka 6 “ for me and for my 2 sons was a beautiful please . The old building with a high ceiling, modern furniture and amazing location in the middle of old Krakow were only for one night for us , but with unforgettable emotions. Special many thanks for a receptionist Mrs.Barbara . She helped to decide my problems with a booking and to buy tickets to out next trip . My recommend
ZZeca28PROS
*Lovely spacious rooms with nicely refurbished bathrooms.
*The breakfast area looks presentable with a fairly decent selection.
*Bottled water is provided daily, you just have to make sure you hang the sign to request to clean the room.
*Hotel is centrally located right by the square. It’s near grocery stores, restaurants, donut/pastry shops & souvenir shops.
CONS
*The carpets “looked” dirty & old, not very pleasing to look at but they’re not - just gives that impression!
*The main downside for me is the noise. Our room was facing the front which is where pedestrians walk through to the square. Earplugs were supplied by Hotel but they didn’t make a difference. There were loud revellers until 4:30am daily, then once that ends, the delivery trucks & refuse collectors pass through which were just as loud! Needless to say I didn’t get a full night sleep for 4 nights.
Overall, it’s a clean & very reasonably priced hotel. May I also add we are a group that booked 4 rooms. 2 rooms were in the quiet side but the other 2 were in the noisy part. Not all rooms are the same. However, if you can sleep through anything then this wouldn’t be as much of an issue as it was for me.
TTraveler DanGood hotel with an older charm. It’s next to the main train station in Krakow and a less than 5 minute walk into the centre of old town. The breakfast is nice, only issue is it is right next to a busy tram stop and they’re a bit loud if you want to leave the window open at night other than that enjoyed my stay.
MMillerMikeFantastic hotel! Staff was super friendly and helpful. The location is great on one of the main tram lines and close to the bus and train stations. Room and bathroom were the perfect size and the bed was big and comfortable. Really enjoyed the fresh water dispenser in the hall for refilling water bottles and having cups of tea after coming in from the cold. Room and lobby were very clean and the bar/food counter in the lobby was great!