"After 10 PM, there’s no staff on site and check-in is fully automated. However, the process is quite tricky. A fellow passenger had trouble checking in—possibly due to a small spelling mistake or some other issue—and I tried helping him from midnight until 2 AM. Unfortunately, he couldn’t check in and ended up sleeping on the couch in the reception area. The hotel should either make the self check-in process easier or have staff available 24/7 to assist guests."
ผผู้ใช้ไม่ระบุชื่อNice and clean basic hotel. Two stops from Berlin Airport. The Airport Express reduces the traveling time required to reach Berlin Central. Taking the S-bahn to airport and then Airport Express to Berlin Central is so much faster now than taking the S-bahn from Schönefeld to Berlin Central. Hence, the location of this hotel is actually quite good.
ผผู้เข้าพักThe hotel is just next to the Berlin Airport. It is very convenient for travellers to stay in case to take early morning flight on next day.
ผผู้เข้าพักEffortless self check-in and unbeatable location at BER!
Staying at the IntercityHotel Berlin Airport BER Terminal 1+2 made traveling completely stress-free. Being directly at Terminal 1 meant I could walk straight to the check-in counters within minutes. The automated self check-in option was a massive plus—fast, intuitive, and skipped the lines entirely.
processing was super smooth, and the hotel itself was exceptionally clean, modern, and quiet. Despite being right at the airport, the soundproofing was fantastic, leading to a great night’s sleep. I highly recommend this hotel to anyone flying in or out of Berlin!
DDiver MikelThe hotel is worth it’s money and well managed. The standard is good considering the relatively low costs, The breakfast is nice. Unfortunately, the hotel charges for parking in its underground parking lot 14 euros per day. The breakfast is nice! Room service comes only every 3 days and after we asked for daily room service it still wasn’t done.
ผผู้ใช้ไม่ระบุชื่อTraurig wie oberflächlich das reinungsteam arbeitet. Denn für den Gast ist es nicht schön zu sehen wenn das Waschbecken Rohr ecklig und verkalkt aus sieht
Und das WC machrere Riesse aufweist.
So was sollte gemeldet werden, aber wenn die Kein Deutsch können......geht das so weiter und der Gast fühlt sich nicht wohl mit soviel Ekel.
ผผู้เข้าพักDas Personal war freundlich und das Badezimmer war sauber. Leider wurden die positiven Eindrücke durch mehrere Mängel überschattet. Die Klimaanlage hat nicht funktioniert und nur warme Luft geblasen, sodass das Zimmer wie eine Sauna war. Das haben wir leider erst nach drei Tagen bemerkt.
Außerdem war einer der Nachttische so klein, dass man kaum etwas darauf abstellen konnte, und einen Kühlschrank gab es ebenfalls nicht. Für den Preis hätte ich deutlich mehr erwartet.