I came at this hotel again this time. This hotel serves very nice as I expected.
If you need to go to Uganda, Kampala, this hotel should be best option to stay and do business
They were up to their task. They were very friendly and curtious to us. Their Amenities need tobe improved .
It was life time experience with their Manager.
Went down to the counter to extend my stay for one more day, was told that it is ok as long as I pay before 1300. when I went to pay at 1300, I was told that the hotel is full and I have to check out.When I check back at Trip.com I saw that there are other rooms avaliable but I was not even given that option. It would have been ok if I was told that it was full and I cannot extend. I am now stuck at the lobby and will have to look for another hotel.
The hotel is well located in Kampala Uganda, easily accessible and close to Acacia mall making it easier for meetings and convenient for accessing different amenities and services outside the hotel.
The hotel staff are very friendly and supportive. The food is delicious especially their samosas 😋. The night views by the pool side is also amazing. Sunset views are amazing and at no cost!!!
Thanks for the house keeping team and the people's managing the work., rooms and the hotel premises are well maintained., very impressive., and the reception is helpful and at breakfast the services are friendly., Keep up the good works and God Bless always 🙏
The hotel is small but quite neat! With good customer care. The rooms are quite small but the outside balcony area seemed untidy with a lot of clutter on the ground floor pavers.
The breakfast is good
Smart and efficient service. Lovely breakfast.
Usual utility problems for Uganda, i.e., elevator broken down, room key didn't work and unreliable internet.
Maybe the manager should invest in a country where these problems don't impact businesses.
Красивое оформление отеля. На берегу озера Виктория, но работа персонала оставляет желать лучшего, то забыли, то и не сделали, то еще что-то. Вечером очень темно в ресторане, не уютно
ผผู้เข้าพักVery warm and welcoming service. Delicious filling breakfasts (prepared even at 5 a.m. for early departure!). The property is mostly in shadow of several large trees, decorated with uniquely-looking metalwork sculptures. The furniture in the room also feels authentic: bedframes made of thick hardwood, bedside tables use giant tree cross-sections as tabletops. Although there was a safe in our room, we did not use it. The lighting in the room is rather dim, and the windows lack net curtains during daylight (for privacy), but these points were not significant for us. Also the electric sockets were only in one place - near the table with a single chair, although there were two of us. The hotel is located in between two busy roads, so car horn sounds may be a little bothersome during the first night, but you get used quickly. Although the hotel is located basically on the airport highway, a lot of our taxi drivers had difficulties finding it (maybe we were just unlucky).
There is also a dog and a cat on the territory, and this, again, proves how nice and genuine the staff here is :)
ผผู้เข้าพักI came at this hotel again this time. This hotel serves very nice as I expected.
If you need to go to Uganda, Kampala, this hotel should be best option to stay and do business
FFilipp ViFriendly personnel, good location close to the city center, pretty nice restaurant. Pretty poor breakfasts with nearly the same options every day. There is electric kettle in room but cord is too short and I had to use cup as stand while boiling water. Bathroom is average and saw better times, hot water 24/7. Premium rooms have AC but no fridge. No coffee table only narrow console along the wall you can use to store something. Wardrobe is just big box with one shelf and several thin clothes hangers. Stable wife connection. Pretty good price to quality ratio comparing with nearby places.
ผผู้เข้าพักWent down to the counter to extend my stay for one more day, was told that it is ok as long as I pay before 1300. when I went to pay at 1300, I was told that the hotel is full and I have to check out.When I check back at Trip.com I saw that there are other rooms avaliable but I was not even given that option. It would have been ok if I was told that it was full and I cannot extend. I am now stuck at the lobby and will have to look for another hotel.
TTuty KThe hotel is a beautiful big bungalow. It provides complimentary breakfast and airport transfer so it was convenient for me as I had an early morning flight. I was told breakfast was from 07:00 but it was actually from 07:30. Nevertheless, I still made it to the airport in time. Hotel is about a ten-minute from the taxi rank (matatu from Kampala) and supermarkets and is also close to Lake Victoria.
There was power outage just before dawn when I was there due from the heavy rains which affected some houses in the area. Power was restored at around 06:00.
ผผู้เข้าพัก⭐️⭐️⭐️⭐️⭐️ 5/5
Mestil Hotel & Residences – Kampala
I had an exceptional stay at Mestil! The place is super clean, beautifully maintained, and offers a real sense of luxury and comfort. The staff are incredibly friendly, professional, and always willing to help — they truly make you feel at home. I was also very impressed by the top-notch security throughout the property, which gave me complete peace of mind during my stay.
Highly recommend Mestil to anyone visiting Kampala — it’s one of the best hospitality experiences in the city!
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RRayRayChanThis beautiful new hotel located right on the shore of Lake Victoria, every room has balcony with great views. The hotel offer free transportation to and from the airport, this hotel is very convenient if you need to use the airport. The room is spacious, clean and free WiFi is available . The staff friendly and hospitable. I will stay there again on my next visit to Uganda. 這是一座全新的酒店,坐落在維多利亞湖邊。酒店有免費機場接送,房間有湖景,免費Wi-Fi和供應膳食。在這裏乘車去Kampala 市中心也10分方便。
ผผู้เข้าพักBooked this hotel for its the conference venue I was attending. Clean spacious room, attentive staffs and usual hotel amenities provided.
Certain items eg Iron, ironing board and slippers were available by request.
Hotel also provided airport transfer and taxi to go around Kampala city at reasonable price.
Airport taxi usd90 to&fro.
Food was wonderful and Ugandan dishes were available. I tried Matooke and liked it.