I had a great experience at Scenic Hotel. During check-in, the male staff member was extremely friendly and helpful. He gave me lots of useful information about the area, including the best places to eat, where to park, and tips for seeing the penguins. His local knowledge really helped make our trip easier and more enjoyable.
The next morning, after coming back late from travelling, I asked the reception if I could check out 15–20 minutes later. The staff member on morning reception was very cool, understanding, and friendly. She happily allowed the late checkout with no issues at all.
Overall, both staff members provided excellent service, and I really appreciated their kindness and helpful attitude. Highly recommend this hotel for both comfort and outstanding customer service!
Those guests with rental cars should understand how the parking system works here. If not, you’ll get fined. The staff should explain clearly to first-time guests. The room is average. There is a cracking sound on the floor, which is quite loud annoying.
ผผู้เข้าพักthe front desk staff was so nice & helpful , as well as the other hotel staff! only thing wanna say the entry to hotel basement parking is too small / narrow for a big car (we are hiring Mitsubishi outlander) so please be careful when cornering at the entrance!
overall, spacious room, comfortable bed and convenient location & check-out (just drop a key inside a box next to the roller gate if you driving!)
ผผู้เข้าพักThe hotel was almost walkable from the airport. We arrived early Saturday morning and enjoyed the market right over the road. As we were early to the hotel we got our instructions and returned later, lovely receptionist.
We did not eat at the hotel but there is a cafe on the ground level which closes around 2.30 but the smell from fresh bakery and coffee was pretty good.
Self catering was good with basics. We had a faulty fridge and had just bought supplies but the hotel, although almost time for staff to leave, found us another room with an upgrade. If you are a fussy camper, you could say fittings in bathroom were ”cheap” and scuff marks on walls (all white so they show more) but it was perfect for us. Overlooking building sites and other buildings but just look up and there are the mountains in their splendour.l Cost was reasonable and as parking is pricy in Queenstown it was good to get free parking at the hotel.